Meticulous and enthusiastic guest receptionist with over 10+ years of customer service and guest relations experience including 5+ years of administrative support. Works collaboratively or independently to accomplish set goals and meet deadlines. Skilled at using verbal and written communication strengths, analytical problem-solving abilities and decisive nature to address and resolve issues. Proven to excel in anticipatory service regarding the needs of clients and developing solutions to resolve any foreseeable problems of customers, guests, or fellow team members. Mastered the ability to effectively multi-task in fast paced environments; coordinate with teams large and small; and demonstrate excellent organizational, administrative and interpersonal skills.
Point of Sale System
Opera (Customer Reservation System)
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