receiving manager resume example with 16+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Skilled Receiving Manager with good training, problem-solving and planning abilities. Ready to bring 6 years of related experience to a challenging new role. Hands-on style and proactive mindset. Receiving Manager with excellent track record setting schedules, delegating assignments and working alongside employees to make sure all receiving functions move smoothly. Knowledgeable about checking and sorting inventory, using equipment such as forklifts and organizing stockroom.
Skills
Receivables Management
Equipment Operation
Stockroom Organization
Vendor Returns Processing
Basic Mathematical Calculations
Workforce Management
Critical Thinking
Improvement Recommendations
Shipping Activity Oversight
Pallet Jack Operation
Delivery Staging
Incoming Shipments Review
Freight Handling
Shrinkage Control
Daily Operations Management
Education
East Knox High SchoolHoward, Ohio, Expected in ā āGED: - GPA:
Organized storage areas to optimize materials movements and minimize labor hours.
Managed shipping and receiving team, overseeing training, schedules and work assignments.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Unloaded, sorted and stored incoming merchandise.
Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
Managed inbound receiving departments.
Enhanced performance of receiving dock associates through training, guidance and motivation.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Handled day-to-day shipping and receiving overseeing more than 30+ packages per day.
Expedited resolutions of shipping errors and packaging mistakes.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Conducted research to address shipping errors and packaging mistakes.
Guardian Life - Packer/Former/Receiving Associate MO, State, 06/2016 - 06/2018
Coordinated warehouse organization scheme and product placements.
Worked with inventory managers and unloaders to plan deliveries.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Orchestrated routing by producing accurate shipping documentation and package labels.
Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
Double-checked cargo inventories and documentation for accuracy.
Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Moved shipment materials to and from designated areas using lift and hand trucks.
Requisitioned new supplies and maintained storage areas for smooth department operations.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Lanning's Foods Dba S&S Gilardi - Customer Service Representative City, STATE, 02/2006 - 06/2016
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Provided primary customer support to internal and external customers.
Recommended products to customers, thoroughly explaining details.
Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Cultivated customer loyalty, promoted repeat business and improved sales.
Developed community reputation through commitment to customer satisfaction and strong client relationships.
Consulted with outside parties to resolve discrepancies and create expert solutions.
Communicated with vendors regarding backorder availability, future inventory and special orders.
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Delivered prompt service to prioritize customer needs.
Met customer call guidelines for service levels, handle time and productivity.
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