LiveCareer-Resume

realtor resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Seasoned with exemplary skills in customer service and Sales. Energetic professional with engaging personality and service-driven background. Trained in operations management.

Ready to use my skills to challenge my skills and elevate my family.

Skills
  • Performance improvements
  • Supervision and training
  • Cross-functional team management
  • Policy/program development
  • Sales team development
  • Compensation/benefits administration
  • Vendor relationships
  • Advertising and marketing
  • Staff training
  • Customer relationship management
  • Staff supervision
  • Top talent recruiting, hiring and retention
  • Sales planning and implementation
  • Calm under pressure
  • Salary structure/compensation analysis
  • Financial document control
  • Communication skills
  • Leadership and team building
  • Training and coaching
  • Client relations
  • Customer retention
  • Sales expertise
  • Schedule management
  • Networking abilities
Education and Training
Gold Coast Schools Doral, FL Expected in 08/2020 ā€“ ā€“ Real Estate License : Real Estate Associate - GPA :
Brown Aveda Institute Mentor, OH Expected in 03/2013 ā€“ ā€“ Cosmetology License : - GPA :

Obtained Florida licensure in 2014

Chaney High School Youngstown, OH Expected in 06/2008 ā€“ ā€“ High School Diploma : - GPA :
Experience
Windermere Real Estate - Realtor
Escondido, CA, 03/2022 - Current
  • Scheduled home viewings with potential buyers.
  • Maintained current and accurate CRM database of prospective customers.
  • Generated list of properties to meet specific client needs.
  • Promoted properties via advertisements, open houses and multiple listing services.
  • Kept sales moving forward by attending inspections, preparing contracts and mitigating issues.
  • Promoted listings on social media and print advertisements.
Pizza Hut - General Manager
Elkhart, KS, 07/2016 - 08/2020
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Designed sales and service strategies to improve revenue and retention.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
  • Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.
  • Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
  • Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
  • Strengthened product branding initiatives and maximized outreach overseeing acquisitions, events and business development.
  • Tracked monthly sales to generate reports for business development planning.
  • Trained employees on company procedures and worksite safety.
  • Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
  • Analyzed quarterly sales statistics and prepared analyses for corporate management.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Educated customers on special pricing opportunities and company offerings.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Consulted with customers to resolve service and billing issues.
  • Escalated customer concerns, issues and requirements to supervisors for immediate rectification.
  • Answered incoming telephone calls to provide store, products, and services information.
  • Upsold products and services to address customer needs and maximize sales.
  • Trained new hires on products and services, best practices and protocols to reduce process gaps.
Hyatt - Cosmetologist
Huntington Beach, CA, 02/2014 - 07/2016
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Maintained relationships with [Number] long-term clients while handling up to [Number] walk-in appointments daily.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
  • Evaluated client's hair and physical features to determine style and cut plans.
  • Applied makeup to achieve desired day-to-day and special event looks.
  • Double-checked inventories and staff stocking of treatment and sale areas.
  • Assisted customers with identifying product essentials to meet individual needs, fostering positive relationships with excellent communication for repeat business.
  • Attended in-store product training with vendor representatives to increase product knowledge.
  • Recommended styles and treatments based on clients' needs and appearances.
  • Demonstrated artistic techniques and product expertise to educate customers on makeup and skincare products.
  • Provided comprehensive hair treatments for various types of hair.
  • Evaluated client hair type, condition and desired outcome to determine ideal services.
  • Scheduled appointments for customers using internal software system.
  • Demonstrated cross-selling techniques, product selection for individual customer needs and [Type] application methods in small group and individualized consultations.
  • Handled cash and credit card payments daily with consistent accuracy.
  • Increased sales by providing exceptional service and maintaining positive and energetic attitude.
Sage Hospitality Resources, Llp - Server/Bartender
Savannah, GA, 03/2011 - 04/2013
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins, and other items.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins, and tableware to prepare for incoming guests.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Entered customer food orders into computer system.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Provided sauces and drink refills requested by customers.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.

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Resume Overview

School Attended

  • Gold Coast Schools
  • Brown Aveda Institute
  • Chaney High School

Job Titles Held:

  • Realtor
  • General Manager
  • Cosmetologist
  • Server/Bartender

Degrees

  • Real Estate License
  • Cosmetology License
  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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