(555) 432-1000,
Montgomery Street, San Francisco, CA 94105

Attentive supervisor with 15+ years of experience guiding top-quality talent. Qualified in managing staff by continually assessing sales performance, maintaining accountability and overseeing inventory management. Consistently foster superior customer service standards by coaching team members to effectively address customer concerns and communicate with tact and diplomacy.

  • Store growth planning
  • Driving business growth
  • Creating store processes
  • Customer outreach
  • Leadership development
  • Customer service
  • Recordkeeping
  • Scheduling
  • Team building
  • Staff supervision
  • Inventory management
  • Training
  • Sales tracking
  • Persuasive negotiations
  • Lead generation
  • Product knowledge
  • Sales operations
  • Sales process
  • Well-versed in contract law
  • Promotional sales events
  • Rapport and relationship building
  • Energetic
  • Exceptional multi-tasker
  • Team oversight
  • Compelling leadership skills
  • Excellent communication skills
Education and Training
Tarrec Lubbock, TX, Expected in 06/2018 : Real Estate - GPA :
  • Completed 180 class hours
  • Completed and Passed Texas Association of Realtors Exam
  • Completed and Passed National Association of Realtors Exam
  • Received Real Estate License in Texas
Lubbock Christian University Lubbock, TX Expected in : Biology - GPA :
  • Koinonia Vice President (Christian Social Club)
  • Organized charity events
  • Recruited new members
  • Worked closely with Administration and other club leaders to put on Social Events
San Marcos High School San Marcos, TX Expected in 05/2000 High School Diploma : - GPA :
  • Venturing Crew 119 President
  • Ranked in Top 5% of class
  • Honor Roll
  • Varsity Football Team Captain
  • All-district Defensive Tackle
Windermere Real Estate - Realtor
Hermiston, OR, 06/2018 - Current
  • Sold over $2.5 Million in 2019.
  • Verified documentation accuracy and fund disbursement for sales.
  • Managed real estate transactions from initiation to closing.
  • Planned and coordinated open house events.
  • Prepared market analysis statistics and bid presentation for buyers and sellers.
  • Facilitated closing processes between lender, mortgage companies, buyers and sellers.
  • Maintained database of prospective customers.
  • Scheduled home viewings with potential buyers.
  • Monitored fulfillment of purchase contract terms.
  • Advised prospective clients on current market activities.
  • Advised clients on market conditions, prices and legal requirements.
  • Professionally prepared forms needed for real estate transactions, including contracts, deeds, closing statements, and leases.
  • Communicated with inspectors, lenders and pest control companies to maintain all terms of purchase agreement.
  • Accompanied buyers during property inspections.
Massage Envy - General Sales Manager
Harahan, LA, 12/2012 - 02/2018
  • Hired, trained, supervised and motivated team of 100+ sales professionals to provide knowledgeable and fast service to every guest.
  • Utilized established sales techniques and persuasive communication skills to meet personal sales objectives.
  • Managed new and used vehicle inventory.
  • Followed up with existing customers to generate new prospective buyers through referrals.
  • Reviewed inventory data on a weekly basis to make adjustments, evaluate forecasts and meet demands.
  • Identified weaknesses and implemented sales and business practices training to improve performance.
  • Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
  • Mentored and directed employees by conducting one-on-one meetings with salespeople.
  • Utilized expert negotiation, closing and marketing skills while ensuring dynamic customer response and follow-up.
  • Taught staff how to handle difficult situations with calmness and professionalism.
Martin Automotive Group - Sales Manager
Centerville, OH, 02/2005 - 12/2012
  • Planned and executed in-store promotional events to increase customer engagement and sales revenues.
  • Taught staff how to handle difficult situations with calmness and professionalism.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Hired, trained, supervised and motivated team of 25+ sales professionals to provide knowledgeable and fast service to every guest.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
  • Responded to customer inquiries and delivered appropriate information after carefully researching issues.
  • Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
  • Cultivated lucrative relationships with clients through active engagement and issue resolution.

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School Attended

  • Tarrec
  • Lubbock Christian University
  • San Marcos High School

Job Titles Held:

  • Realtor
  • General Sales Manager
  • Sales Manager


  • Some College (No Degree)
  • High School Diploma

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