Skilled Customer Service Agent who consistently meets and exceeds productivity goals. Committed to addressing customer concerns with speed, accuracy and professionalism.
Managed call flow with several calls in queue. Learned to communicate and assist people from different cultural backgrounds. Successfully completed projects in teamwork.
Help clients with contracts, negotiations, inspections, and closing of their real estate transactions.
Handled electric service inquiries in a very fast-paced and structured environment.
Assisted clients with the application process for a home loan.
Assisted passengers with boarding and general travel needs.
Assisted clients with their travel reservations.
Helped passengers feel comfortable during the flight and ensured their safety on board.
Addressed customer service inquiries in a timely and accurate fashion.
Connected International calls.
Studies and coursework in group communication, family communication and public communication.
Coursework in Communications English, French and Italian
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