Reader/Evaluator Resume Example Measurement Incorporated

READER/EVALUATOR

Summary

A recent graduate of homeland security blends academic training with hands on experience in government contracts, policies and procedures, and military established guidelines for understanding and describing government agencies' structures, missions, goals, and processes. Critical thinker ~ Team-player ~ Tactical ~ Administration ~ Professional ~ OrganizedCareer-minded professional seeking to secure a position with a stable and profitable organization, where I can be a member of a team and utilize my excellent interpersonal skills and effective communication with clients, peers, and senior management and gain further experience while enhancing the company's productivity and reputation.

Highlights

MS Windows, Word, Excel, Outlook, and PowerPoint.

Accomplishments

Improved office efficiency and customer service by overhauling previously haphazard filing system.

Established good working relationships with customers/clients.

Improved customer service satisfaction 3% annually through supply chain management initiatives, inventory control and flexible manufacturing practices.

Routinely use advanced and complex analysis techniques to gather and evaluate data, create comprehensive reports, and prepare recommendations for senior managers.

Consistently demonstrated an outstanding ability to multitask by concurrently directing, and completing, several comprehensive research projects on time.

Routinely deliver formal and informal written and oral explanations of complex information in a manner understandable to diverse audiences.

Experience

Reader/Evaluator
March 2015 to July 2015Measurement Incorporated － Durham, North Carolina

Worked on the 2015 Smarter Balanced Assessment Consortium project.
Scores essays for content, organization, grammatical convention, and/or the student's ability to communicate and to respond to a specific directive.
Various projects involve scoring test items in math, science, social studies, or other subject areas that come from many different states and from students at all grade levels, elementary through college, depending on the project.

Receptionist/Floater
May 2009 to CurrentManpower － Raleigh, North Carolina

Operated telephone switchboard to answer, screen, and forward calls, providing information, took messages, and scheduled appointments.
Performed administrative support tasks such as proofreading, transcribing handwritten information, opening and closing files, and operated PC to assemble or manipulate various documents Greeted persons entering establishment, determined nature and purpose of visit, and directed or escorted them to specific destinations within this 20-member department.
Scheduled appointments accurately maintained and consistently updated appointment calendars.
Analyzed data to determine answers to questions from clients or members of the public.

Volunteer Disability Service Worker
May 2013 to September 2013Goodwill Industries － Richmond, Virginia

Performs direct care duties for individual clients on a day to day basis in working towards their goals, recording their progress and evaluating and identifying the next steps required to achieve their goals.
Assist with job development and employment supports including job coaching and follow-up.
Developing work skills, decision-making, and problem-solving.
Exploring personal, recreational and leisure interests in the community such as sports, physical fitness and personal hobbies.

Customer Care Assistant
October 2011 to February 2012Affiliated Computer Services － Cary, North Carolina

Answers and handles each call in an efficient, courteous and professional manner.
Also functions as primary resource in handling caller's questions from routine to complex.
Interprets a variety of instructions based on computer application such as refills, status checks and general questions asked by the caller and verifies and updates all caller information along with entering data for new prescriptions and refills and accurately entering prescription information into the call center system which I offers promise date and time for pickup from store.
I handle physician-related calls (non-clinical) in a high-paced call center environment.

Passenger Service Assistant
August 2008 to March 2009G2 Secure Staff － Durham, North Carolina

Assisting passengers, elderly passengers, and passengers with disabilities, with baggage transport and document verification when arrived at the Raleigh/Durham Airport Along with assisting most passengers by pushing wheel chair to and from assigned gates.

Disability Staff Assistant
May 2007 to April 2008Alternatives － Cary, North Carolina

Assist and cared for mentally challenged child/adults in their homes and outside in the community.

Data Specialist
October 2006 to May 2007NC State University － Raleigh, North Carolina

Keyed data into data base concerning University Alumnus that contributed donations to the University along with coordinating and managing multiple priorities and projects on a timely basis.

Office Services Assistant
April 2000 to March 2006Virginia Tech University － Blacksburg, Virginia

Assist with searching standard print and online sources to verify bibliographic information and availability, also assembling and preparing a variety of information and statistical data, checking and processing of data for reports, special studies and other purposes.

Switchboard Operator
September 1997 to March 2000Virginia Tech University － Blacksburg, Virginia

Answers multiple-line phones for University students and faculty, performs routine repetitive work in the operation of the University switchboard console, placing, answering and transferring local and long distant calls.

Medical Clerk
May 1992 to March 1995Veterans Administration － Philadelphia, Pennsylvania

File and pull medical records, maintained a sign-out system for records, updated index file for patients, typed medical records and answered routine staff request for information concerning the patients.

Secretary
October 1991 to March 1992Internal Revenue Service － Philadelphia, Pennsylvania

Maintained timekeeping records and reports, logged taxpayer information on the IDRS system, printed information, reviewed to ensure accuracy and delivered to supervisor.
Preparing and math verifying travel vouchers for submission by prescribed due dates and maintains a variety of office files, ordered and maintained office files, ordered and maintained office supplies and efficiently carried out any other duties and assignments including but not limited to details collateral duties and special projects.

Procurement Clerk
May 1990 to August 1991Department OF the Navy/ Navy Contracts － Philadelphia, Pennsylvania

Gathered information and records to prepare purchase orders for procurement of material for governmental agency.
Verifies nomenclature and specifications of purchase requests, searches inventory records or warehouse to determine if material on hand is in sufficient quantity, consults catalogs and interviews suppliers to obtain prices and specifications, types invitation-of-bid forms and mails forms to supplier, types purchase order and sends copy to supplier and department originating request along with Compiling records of items purchased, prices, deliveries, and inventories and computes total cost of items purchased, using calculator.

Legal Aid Assistant
October 1988 to April 1990Environmental Protection Agency － Philadelphia, Pennsylvania

Implement and/or distribute written privacy policies and procedures that promote commitment to privacy and access to information.
Handle requests concerning the Comprehensive Environmental Response, Compensation & Liability Act (CERCLA) as amended by the Superfund Amendments and Reauthorization Act (SARA).
Routinely use advanced and complex analysis techniques to gather and evaluate data, create comprehensive reports, and prepare recommendations for senior managers.
Prepare reports and letters such as Consent Decrees, Litigation, memorandums and drafts, maintained a variety of office files in accordance with established procedures.

Clerk Typist
February 1986 to December 1987DARPA Document Control － Arlington, Virginia

Compiles data and operates computer in performance of routine clerical duties to maintain business records and reports: Types reports, congressional letters, memorandums, messages, Navgrams business correspondence, application forms, shipping tickets, and other material and files records and reports, posts information to records, sorts and distributes mail, copied information and process incoming telephone calls.

Clerk Typist
June 1985 to February 1986Headquarters Marine Corps － Arlington, Virginia

Processing various documents, logging Marine Corps messages onto data base, typed congressional inquiries, memorandums, letters, route sheets, and Navgrams, orders and maintains office supplies in accordance with established guidelines, and process incoming telephone calls.

Education

Bachelor of Arts : Program, July 2014Keiser University － Fort Lauderdale, FloridaGPA: GPA: 3.8 Deans ListProgram GPA: 3.8 Deans List

Skills

Posses excellent oral and written communications skills, ability to handle several projects simultaneously, meets deadlines, Administrative support, call center, data base, decision-making, Emergency Preparedness, Law, letters, Litigation, logging, Excel, mail, office, Outlook, PowerPoint, MS Windows, Word, next, Organizational, policies, problem-solving, procurement, Public Safety, recording, Risk Management, Safety, shipping, Strategy,

Resume Overview

Companies Worked For:

Measurement Incorporated
Manpower
Goodwill Industries
Affiliated Computer Services
G2 Secure Staff
Alternatives
NC State University
Virginia Tech University
Veterans Administration
Internal Revenue Service
Department OF the Navy/ Navy Contracts
Environmental Protection Agency
DARPA Document Control
Headquarters Marine Corps

School Attended

Keiser University

Job Titles Held:

Reader/Evaluator
Receptionist/Floater
Volunteer Disability Service Worker
Customer Care Assistant
Passenger Service Assistant
Disability Staff Assistant
Data Specialist
Office Services Assistant
Switchboard Operator
Medical Clerk
Secretary
Procurement Clerk
Legal Aid Assistant
Clerk Typist

Degrees

Bachelor of Arts : Program , July 2014

Reader/Evaluator Resume Example

Resume Score: 90%

Resume Overview

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