An experienced underwriter with a proven track record of success for more than 5 years. Strong background in institutional development and building customer service relationship along with strong leadership qualities. Proven ability to function in high-pressured ever-changing environment, interacting effectively with all levels of support staff, management, and customers. Excellent interpersonal skills and collaborative partnerships. Ability to communicate orally and in writing, including technical and financial reports, and persuasive client/vendor interactions. Strong analytical and problem solving skills for corporate and education environment; excellent decision maker. Successfully streamlined the system for credit risk at multiple fortune 500 banks. Continuously achieved team and individual targets. Awarded the Best Team Leader for Six Sigma Implementation. Maintained excellent customer relationships and met their financial needs.
Various in-house & external training programes
Effective communication & presentation skills
Team leadership & motivation techniques
Business Development Skills
Client relationship building and retention
MS Windows, Word, Excel, Outlook & Explorer skills
Planning & organisational control
Rateshop.com, USA10/2013 to 01/2014Financial Specialist
Created Financial analysis reports like Balance Sheets, Profit and loss A/cs etc for the company.
Determined the financial status by comparing and analyzing reports and forecasting with actual results.
Reconciled transactions by comparing and correcting data.
Provided information to management by assembling and summarizing data so that they could take strategic decisions.
Supplied necessary guidance to sales and operations executives to target new businesses.
Acted as a contact point for sales, finance, forecasting and marketing teams.to collect and analyze data.
GE COUNTRYWIDE CONSUMER FINANCIAL SERVICES LTD, India07/2002 to 08/2002Assistant Manager
Analyzed Financial information obtained from clients to determine strategies for meeting clients financial needs.
Creating weekly / monthly operational and financial reports for taking appropriate action.
Coordinating all aspects of loan application process such as documentation.
Approved 5 loans as per bank guidelines upto an amount of $10million in a month.
supervised loans approval process for the Branch Manager.
Achieved 100% individual and team monthly/quarterly targets for Mortgage Loans.
ICICI BANK LTD, INDIA09/2001 to 06/2002Loan Processor
Customer interaction and handling customer concerns by taking appropriate actions.
Responsible for assisting customer complete the loan application and review documents as per guidelines.
Provide training to sales executives from time to time on the new product introduction.
Continuously achieved 100% targets as an individual and as a team member.
Responding to customer needs and inquiries as per the service level agreement (SLA).
Streamlined 4 offices for the bank to work on more efficient basis.
Organized and participated in events to promote products for new and existing products for a region.
Citibank, India10/2000 to 08/2001Team Leader -Loan Processor
Successfully completed Sales of Rs500 crore through high net worth individuals and corporate clients.
Formulated new schemes, incentives and promotional offers for the team to make them work effectively.
Evaluated and verified customers background to approved them the right loan amount.
Devising customer specific payment plans to meet their needs as per the bank guidelines.
Scheduling interviews through Telephonic interviews for KPMG and Deloitte to achieve a high hit rate and soliciting feedback from them.
Great Valley and West Chester School District - Volunteer
Done a complete Financial analysis of the impact to the PTO and Conducted a parent survey and vendor search Coordinated events for the class and acted as a liaison between the teacher and the parents.
Administrator Compliance - University of Birmingham, UK
Provided financial and non-financial information to the Project Director. Created a MIS on Excel to track the client performance for Economic Regional Development Funding Projects.
Silver medalist in MBA
Promoted to Loan Processor in 8months of employment in Citibank, India
Streamlined the 4 Franchise offices of ICICI Bank, India which help increased sales and improved loan processing turnaround rate
BBA: CommerceUniversity of DelhiDelhi, India
MBA: FinanceNew Delhi Institute of Management University of Delhi in CommerceDelhi, India
Computer Skills : Excel, office, Outlook, MS Windows, Word, MIS,
People Skills : great presentation skills, people person, great organizational skills
Financial Skills: Advanced problem solving skills, in-depth evaluating skills, paying attention to details skills