Excellent oral, listening , and written communication skills. Eight years of customer service,9 years of manufacturing/production, and five years of patient care experience. Operated phones, updated necessary data, helped with questions or concerns and worked with team members to assure quality assistance and communication. Associates degree in Radiology, courses in Written Communications, Accounting 1, Windows, Word Processing, and Business Math.
Provide excellent patient care while performing diagnostic radiologic procedures. Patient interaction explaining exam details while verifying confidential information. Researching patient information to assure quality care and communication.
Provide customer service care by taking incoming calls to answer questions or concerns, and schedule appointments. Obtain patient records and films. Update patient data in computer system, and assist nurses and technologists as needed.
Assist customers via telephone and internet with orders. Answered questions or concerns. Resolved customer complaints with products. Monitored and handled credit authorization.
Graduated with honors, and have Professional Accreditation in Radiology. Courses taken in Written Communications, Word Processing, Windows, Business Math, and Accounting. Certified in CPR.
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