I am equipped with the top quality customer service skills and proper certifications necessary to provide excellent auto repair services. I will consistently guarantee customers a high turnaround time for auto repairs. Focused on quality and customer satisfaction.Hard working Technician proficient in problem solving and complex auto repair issues while consistently delivering quality service.
Performed preventative maintenance and up-sold repairs. Followed checklists to verify that all important parts were examined.Examined vehicles to determine the extent of damage or malfunctions.Communicated with customers regarding vehicle issues and potential repairs.Removed and replaced tires, shocks, struts and brakes.
Assisted other Senior Technicians on major auto repair issues.
Rebuilt faulty assemblies, including steering systems and linkages.Repaired and replaced belts, hoses and steering systems.Removed and replaced tires, shocks, struts and brakes.
Provided top quality customer assistance while providing them with information about our products.Recommended and helped customers select merchandise based on their needs.Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
Fast paced environment providing customers with quality assistance loading appliances and lawn and garden equipment. Utilized battery operated fork lift to stock shelves in warehouse.
Coursework in Internal Combustion Engine Repair (both Gas and Diesel), Fuel and Ignition Systems, Hydraulic and Air Brakes, Basic and Advanced Electrical Repairs, Heating Ventilation and Air Conditioning, Steering and Suspension and MIG, TIG, and ARC welding. Held the Deans list for multiple sessions.
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