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Queen Pin Hair Company Resume Example

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QUEEN PIN HAIR COMPANY
Professional Summary

Talented Manager with experience overseeing daily activities and monitoring employees. Excellent quality assurance, issue resolution and interpersonal communication skills. Highly effective at troubleshooting and supervising talented teams.

Skills
  • Sales
  • Cash Handling
  • Payment Processing
  • Point of Sale Systems
  • Health and Safety Standards
  • Cash Register Operation
  • POS systems
  • Order monitoring
  • Credit card processing
  • Patient care
  • Hospital operations
  • Training & Development
  • Supervision
  • Analytical skills
  • Flexible & Adaptable
  • Good listening skills
  • Teamwork
  • Basic math
  • Interpersonal Communication
  • Menu memorization
  • Cash Management
  • Guest Services
Work History
Queen Pin Hair Company, 06/2016 to Current
Fedex – Pompano Beach , FL
  • Provided customers with information on specials and discount deals.
  • Packaged and labeled branded products and orders for to-go counter and drive-through window.
  • Greeted over 20 customers per day and communicated effectively to obtain accurate orders.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Arranged for regular maintenance services for all beauty equipment.
  • Organized employee shifts and took peak times and seasonality into consideration.
  • Oversaw daily salon operations and performed general salon tasks.
  • Maintained staff records, including work schedules, payroll, and salaries.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels 30%.
  • Collaborated with development teams, internal customers and product line management to verify delivery of desired quality requirements to distributors.
  • Oversaw business budget planning and administration, accounting functions, purchasing and bi-weekly payroll to handle financial needs.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Put together realistic budgets based upon costs and fees for effectively operating business.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Established and administered annual budget with effective controls to prevent overages, minimize burn rate and support sustainability objectives.
  • Provided outstanding coaching to team of 3 employees, which boosted efficiency throughout company.
  • Trained and motivated 3 employees to perform daily business functions, including managing and sales.
  • Achieved sales goals and increased revenue and profits for Product store through effective strategy development and organizational leadership.
  • Reconciled daily sales
  • Employed prompt decision-making and in-depth research to resolve issues efficiently and effectively.
  • Monitored developments in fields of industrial technology, business, finance and economic theory.
  • Provided financial management through preparation of bank deposits and settlement of monthly sales, returns and transaction reports.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.
  • Remained up-to-date on current trends and attended over 100 trade shows per year to view and purchase products for resale.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Monitored Social media market conditions to set accurate product pricing and take advantage of emerging trends.
  • Created and monitored social media promotional approaches to increase sales and profit levels 87%.
  • Generated over $100k yearly for 2 years and effectively capitalized on over $65,000.
  • Learned and remained updated on statutory requirements and regulations.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Applied human resources expertise to optimize hiring, training and performance.
  • Verified parts and materials through audit inspections and independent checks.
  • Trained and developed
Package Handler, 11/2019 to 01/2020
San Antonio Regional Hospital – Upland , CA
  • Sorted items according to its destination.
  • Kept storage areas organized, clean and secure to fully protect company assets.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prevented load shifting or damage by using bracing and strapping techniques.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Attached identifying tags to containers to mark with identifying shipping information.
  • Quickly answered all job-related inquiries from supervisor and delivered updates on anticipated task completion times.
  • Picked products for specific routes and estimated weight, height and center of balance to calculate precise placements.
Patient Access Representative, 10/2014 to 10/2016
Rockdale Medical Center – City , STATE
  • Resolved patient financial and Insurance's problems with guidance from documented guidelines and procedures.
  • Received patient deductibles, co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Contributed to reduction of accounts receivables by adhering to predetermined policies and procedures to recover amounts due from patients.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Balanced deposits and credit card payments each day.
  • Used Medi-tech to schedule appointments.
  • Educated patients on medicine and at-home healthcare tools.
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Took copayments and compiled daily financial records.
  • Explained plans for treatment and payment options.
  • Reviewed daily care slips for doctors.
  • Assisted patients in filling out check-in and payment paperwork.
  • Compiled and reviewed medical charts.
Education
Associate Of Applied Science: Dental Hygiene, Expected in 08/2021
Macon State College - City, State
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
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  • Measurable results

Resume Overview

School Attended

  • Macon State College

Job Titles Held:

  • Queen Pin Hair Company
  • Package Handler
  • Patient Access Representative

Degrees

  • Associate Of Applied Science : Dental Hygiene , Expected in 08/2021

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