Responsible administrative professional with extensive experience in the aerospace, educational, medical, real estate and finance industries. Collaborative team player with strong communication, decision-making and time management abilities. Organized and detail-oriented with strengths in project management and communications. Dedicated leader with 35+ year track record in managing company administrative and operational needs. Proactive, organized and well-versed in documentation, compliance, quality and cost control. Results-oriented, meticulous and unsurpassed at managing diverse needs in deadline-driven environments. Dedicated to continuous professional improvement.
Microsoft Office proficiency
Meticulous attention to detail
Professional and mature
Strong problem solver
Dedicated team player
Strong interpersonal skills
Successfully planned and executed corporate meetings, lunches and special events for groups of employees.
Increased office organization by developing more efficient office systems and protocols. Developed and implemented company job manuals outlining all proper business procedures and office policies.
Improved office organization by compiling company data reports, financial spreadsheets and organizational charts using advanced Microsoft Excel functions.
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Received merit raises for strong attention to detail, exemplary customer service and team-player attitude.
Administration & Reporting
Performed administration tasks such as filing, developing spreadsheets, faxing reports, photocopying collateral and scanning documents for inter-departmental use.
Demonstrated proficiencies in use of multi-line telephones, e-mail, fax and front-desk reception within high-volume environment.
Maintained status reports to provide management and executives with updated information for current projects.
07/2008 to 03/2015
Quality Systems SpecialistThe Boeing Company － Everett, WAMaintained detailed administrative and procedural processes to improve accuracy and efficiency. Coordinated meetings with other department managers and served as main liaison between Quality department and suppliers. Created databases and spreadsheets to improve tracking and reporting accuracy for management and executives. Improved communication efficiency as primary liaison between departments, clients and vendors. Increased meeting efficiency by developing meeting agendas.
11/2006 to 06/2008
Production Coordinator/Operations AdministratorHomestead Mortgage － Everett, WA
10/2005 to 10/2006
Image Consultant, Office AdministratorWheeler Chiropractic － Everett, WA
08/2001 to 07/2005
Office Manager, Marketing ManagerNorthshore Christian Academy － Everett, WA
High School Diploma: Business AdministrationBainbridge High School － Bainbridge Island, WA
Red Cross of Snohomish County, Volunteer, 2015 - Present