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Quality Systems Manager Resume Example

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QUALITY SYSTEMS MANAGER
Profile
Project Manager Teamwork, Performance, Superior Results Proactive, performance-driven professional recognized for exceptional judgment and decision-making skills. Genuine team player committed to managing operations and projects flawlessly while contributing to revenue-producing activities. Cross-functional communicator recognized for consistent success in developing processes and procedures to streamline operations and enhance revenue performance.
Areas of Expertise
  • Project Management - Leading all efforts of Project Management, which includes establishing project teams, project launch, budget control, scheduling, risk and issue management, contract negotiations, customer communication, change management, and project close out.
  • Coordinating, planning and execution of projects utilizing cross functional teams including: Engineering, Manufacturing, Quality, Supply Chain, Contracts and Purchasing.
  • Monitoring scope, scope change requests and action lists thru periodic project status reviews with internal and external stakeholders and customers.
  • Developing and managing detailed plans, budgets, key performance metrics, risk mitigation strategy and key milestones
  • Project Quality Mgmt - Leading continuous improvement activities
  • Developing business processes, procedures and standards.
  • Supporting system and process audits,
  • Performing root cause analysis resulting in corrective and preventive actions.
  • Providing guidance, supervision, training, coordination, and quality assurance of deliverables. MS Project, VISIO, Word, Excel, PowerPoint, Outlook,
  • INFOR Visual ERP software, Intelex Web based Management Systems
  • Highlighted Career Achievements
Professional Experience
Quality Systems Manager
 Scientific Drilling Inc － Paso Robles, CA
  • Successfully managed and supported cross-functional project teams to streamline processes to support schedule and financial performance goals.
  • Successfully achieved or exceeded schedule performance with 80% of the projects completed.
  • Responsible for the oversight and completion of 10 multi-year high-reliability space communications manufacturing programs with budgets ranging from $250K to $10M Managed a multi-year spares and depot maintenance repair contract in excess of $20M.
  • Led and facilitated program management reviews with senior management and customers to status program progress.
  • Representative customers were NASA, Lockheed Martin, National Security Agency, Air Force and Army.
  • Primary interface for all aspects of project management and communicating weekly project status to internal and external stakeholders and customers.
  • Presented and participated in quarterly business reviews (QBRs) with top tier suppliers and OEMs to status procurement activities including schedule, cost, quality and overall supplier health.
  • Quality Project Management Utilizing value stream mapping techniques, improved the quality and reliability of deliverables by successfully leading cross-functional teams consisting of executive management, material planning, supply chain, design engineering, operations and production to develop business processes and procedures for each department.
  • Conducted 30+ quality systems and manufacturing process audits with corrective and preventive actions to assess the progress of the organization in meeting ISO9000 and internal company standards.
  • Provided training, support and mentorship for continuous improvement activities across the organization utilizing root cause analysis, audit corrective actions, six-sigma and lean manufacturing methodologies.
  • Managed and supervised a cross-functional quality assurance team of 15 individuals consisting of quality engineering, document control, configuration management, technical writing, production inspection, receiving inspection and training.
  • Multi-task, supporting, planning, scheduling, O&M, reports, customer service skills, attention to detail, checklists, audits, work independently, good judgment, strong organizational skills, excellent customer service skills, prioritize workload.
Programs Development Manager
 InfoGard Corporation － San Luis Obispo, CA
Program/Project Manager
 ETA Technologies － Colorado Springs, CO
Education
Masters Engineering University of Colorado
BS : Systems Engineering Wright State University Systems Engineering Agile Project Management (PMI-ACP) - completed mandatory 21 course hours APICs - Dynamics of Planning & Scheduling Incident Investigation & Root Cause Analysis- TapRoot
Certifications Project Management Professional (PMP) - Cert. No.: 1981702 ISO9001: : 2008
Lead Auditor -Cert. No.: 7930640-113174
Skills
streamline, Agile, Air Force, Army, Agency, attention to detail, budgets, budget, develop business, Developing business, change management, configuration management, continuous improvement, contract negotiations, Contracts, excellent customer service, customer service skills, ERP, executive management, senior management, financial, functional, inspection, ISO9000, ISO9001, lean manufacturing, Lockheed Martin, Mgmt, managing, manufacturing process, Excel, Outlook, PowerPoint, MS Project, Word, strong organizational skills, processes, procurement, program management, progress, Project Management, Purchasing, Quality, quality assurance, receiving, Scheduling, six-sigma, strategy, supervision, Supply Chain, technical writing, VISIO
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Resume Overview

Companies Worked For:

  • Scientific Drilling Inc
  • InfoGard Corporation
  • ETA Technologies

School Attended

  • University of Colorado
  • Wright State University

Job Titles Held:

  • Quality Systems Manager
  • Programs Development Manager
  • Program/Project Manager

Degrees

  • Masters Engineering
    BS : Systems Engineering
    Certifications Project Management Professional (PMP) - Cert. No.: 1981702 ISO9001: : 2008
    Lead Auditor -Cert. No.: 7930640-113174

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