Quality Engineer Resume Example Triumph Group

QUALITY ENGINEER

www.linkedin.com/in/stephen-alois-pmp-8b6a0b13
https://www.gulfstream.com/en/

Professional Summary

Driven Quality Engineer with great knowledge of process change documentation and root cause analysis. Ambitious and driven individual with extensive training in MES and Aerospace protocols. Dedicated to best-in-class work.

Skills

Engineering and technology expertise
Non-conforming material reports
ISO 9000 standards
Inspection methods
Job requirement analysis
Non-conforming materials process
Materials review

Quality improvement plans
Root Cause Analysis
Continuous Improvement
Lean principles
Quality assurance
Project coordination

Work History

Quality Engineer, 03/2019 to 01/2020
Triumph Group – Stuart, FL

Coordinated with quality control staff to complete inspections.
Built strong rapport with team members, management and clients to facilitate efficiency and productivity.
Facilitated process improvements resulting in decreased errors.
Demonstrated product and quality expertise in product inspections
Supported quality team members during corrective action updates.
Contributed to root cause analysis to determine core reason for failures and errors.
Coached and assisted employees with adapting to new processes.
Created policies and procedures for quality assurance, best practices and project management.
Aligned production operations to meet higher standards and maximize returns.
Generated detailed reports covering analysis of key data and outlining potential solutions.
Identified problems and recommended new processes to improve efficiency and reduce costs.
Fixed non - conformance issues effectively using root cause corrective analysis (RCCA) and failure mode analysis (FMA), increasing productivity and boosting workflows.
Worked with internal and external stakeholders and team members on quality assurance efforts for major assembly hardware components.

Service Engineer, 03/2013 to 02/2019
Gulfstream Aerospace – Westfield, MA

Analyzed, troubleshot and diagnosed problems and provided prompt repair and solutions
Engaged in first-level support for customers requiring routine support and troubleshooting
Developed and maintained broad knowledge of applications and industry activity to stay aware of trends, issues and competitions
Worked cross-functionally within organization and external partners, integrators and vendors
Reviewed technical documentation to complete equipment maintenance and repair
Completed structural repair projects on time and under budget, resulting in 25% increase in new client referrals
Reported issues to Technical Operations so that effective resolutions could be immediately put into place
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs effectively, improving overall employee satisfaction by 50%
Partnered with Service Team Managers on repair disposition's and maintenance tasks to successfully complete projects within anticipated deadlines
Worked frequently with maintenance systems to complete knowledgeable inspections and skilled repairs
Conducted repairs on aircraft and major component equipment, typically returning aircraft and components to functionality within estimated schedule
Reviewed blueprints and specifications to identify most effective ways to approach repairs and maintenance projects
Created relationships with key decision-makers and served as external technical spokesperson
Drafted failure analysis reports in Microsoft Word and Excel and prepared quotation for repair

Engineering Manager, 10/2010 to 03/2013
Gulfstream Aerospace – Mexicali, Mexico

Coordinated engineering team for design projects in development.
Gathered requirements for ongoing projects and organized details for management use.
Liaised between production facility and quality department, facilitating communications and keeping appropriate parties updated on project developments
Slashed time required to bring products to market by 45% by performing concurrent design, manufacturing and engineering
Read and interpreted blueprints, technical drawings, schematics and computer-generated reports
Proposed design concepts, worked with customers to incorporate changes and oversaw design process
Managed capital funding requests of up to $1 million from project approval to project closeout with direct oversight of projects, budgets, staffing and training
Managed and led multi-disciplinary design team throughout development and contract document phases for sustaining projects and liaison MRB production support
Created performance metrics for design and MRB engineering
Participated in development meetings for high-value customers and business operations updates.
Administered budgets of $500,000 to $1,000,000 for each project.

Liaison Engineer, 10/2006 to 10/2010
Gulfstream Aerospace – Savannah, GA

Resolved product non - conforming problems, improved operations and provided exceptional client support, maintain project schedule and budgets resulting in 10% average annual savings
Used Catia and Microsoft Office to draft repairs, and other technical drawings
Performed static strength analysis on repair technical designs and disposition's in production stage
Devoted special emphasis to punctuality and worked to maintain schedule, cost reduction, consistently arriving to work ready to start immediately
Drafted 2D and 3D designs using hand drawings and AutoCAD software.
Developed and implemented process flow improvement and standardization projects.
Reduced product rollout time by 10% through effective multitasking on design, engineering and manufacturing.

Education

Master of Science: Business Management, 2009
Colorado Technical University - Colorado Springs, CO

Coursework in Business, Global Strategic Management and Project and Risk Management

Bachelor of Science: Business Administration And Management, 2007
Colorado Technical University - Colorado Springs, CO

Bachelor of Science: Mechanical Engineering, 2000
Kennedy Western University - Cheyenne, WY

Associate of Arts: General Studies, 1996
McNeese State University - Lake Charles, LA

Coursework in Mechanical Engineering, Engineering Science and general studies

Some College (No Degree): Mechanical Engineering TechnologySUNY Farmingdale - Farmingdale, NY

Coursework in mathematics, physics, statics and design
Majored in mechanical engineering

Certifications

Project Management Professional (PMP)
Advanced Product Quality Assurance (APQP) Practitioner
Engineering Contract Services - Aircraft Stress Analysis Certificate

Accomplishments

Supervised team of 26 staff members.
Collaborated with team of 4 design engineers in the development of cycle time reduction project resulting in $250000.00 annual savings.

Resume Overview

Companies Worked For:

Triumph Group
Gulfstream Aerospace

School Attended

Colorado Technical University
Kennedy Western University
McNeese State University
SUNY Farmingdale

Job Titles Held:

Quality Engineer
Service Engineer
Engineering Manager
Liaison Engineer

Degrees

Master of Science : Business Management , 2009
Bachelor of Science : Business Administration And Management , 2007
Bachelor of Science : Mechanical Engineering , 2000
Associate of Arts : General Studies , 1996
Some College (No Degree) : Mechanical Engineering Technology

Quality Engineer Resume Example

Resume Score: 80%

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