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quality credit solution resume example with 6+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Oracle Certified Professional
  • Business Development Support
  • Project Coordination
  • Agile Work Processes
  • Communication and Team Collaboration
  • Critical Thinking
  • Technical Support and Assistance
  • Relationship Building
  • Customer Service
  • People Skills
  • Team Building
  • Conflict Resolution
  • Fluent in Spanish
  • Friendly, Positive Attitude
  • Training & Development
Experience
Quality Credit Solution , 05/2022 to 12/2022
OtgHouston, TX,
  • Analyzed product movement and offered valued suggestions to increase sales.
  • Drafted, presented and responded to proposals for specific customer requirements with industry-specific solutions.
  • Delivered samples and catalogs to prospective customers and provided information on product features, pricing and availability.
  • Supplemented sales strategy in conjunction with sales leaders across organization.
  • Managed and executed proposals to maximize exposure to customers and increase sales revenue.
  • Impacted sales revenue by influencing placement of products.
  • Diagnosed and addressed problems with installed equipment.
  • Created sales or service contracts for customer review and acceptance.
  • Arranged demonstrations or equipment trials to persuade customers and drive sales.
  • Researched and identified potential customers.
  • Provided training and product support for other members of sales team.
Cashier Team Lead, 04/2017 to 05/2021
WalmartCity, STATE,
  • Inventoried stock and placed new orders to maintain supplies for expected demand.
  • Performed merchandising and signage updates during weekly and seasonal promotional changes.
  • Processed payments promptly for customers to exceed productivity standards.
  • Rotated and merchandised products at point-of-sale to improve impulse buy rate.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Helped with purchases and signed customers up for rewards program.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Processed refunds for worn, damaged and broken merchandise.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Prepared cash deposits and balanced store safe for opening and closing of business.
  • Screened applicants for hire and assisted with training individuals for cashier positions.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Scanned, priced and bagged customer groceries quickly to keep lines moving.
  • Answered customer questions and provided store information.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from staff.
  • Monitored checkout counters and self-checkout areas to assist with complex transactions.
  • Managed employee scheduling according to availability, forecasted customer levels and labor cost controls.
  • Resolved and balanced cash drawers at end of shifts to generate accurate reports for cash registers.
  • Assisted with training new cashiers and customer service team members to increase speed of onboarding.
  • Helped customers find specific products, answered questions and offered product advice.
  • Monitored cash drawers in multiple checkout stations to confirm adequate cash supply.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans.
North Mississippi Medical Center , 05/2015 to 02/2017
Food Nutrition Health News ServiceCity, STATE,
  • Referred patients to appropriate professionals and services.
  • Coordinated with patients and healthcare professionals to meet patient needs.
  • Scheduled patient appointments over phone and in person, maximizing productivity.
  • Documented and managed patient information in computer system.
  • Scanned completed forms, identification and insurance cards, maintaining patient documents folder.
  • Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
  • Supported hospital and clinic operations using customer service skills and detailed system knowledge.
  • Provided helpful assistance by anticipating and responding to needs of patients and family members.
  • Answered patient questions and fielded complaints to resolve issues.
  • Obtained proper authorization and identification to release confidential medical records.
  • Handled adverse events by administering treatments.
  • Provided education on results of general health assessments.
  • Obtained consent and updated records.
Education and Training
High School Diploma: , Expected in 05/2015 to Okolona High School - Okolona, MS,
GPA:

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Resume Overview

School Attended

  • Okolona High School

Job Titles Held:

  • Quality Credit Solution
  • Cashier Team Lead
  • North Mississippi Medical Center

Degrees

  • High School Diploma

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