quality control inspector resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments.

  • Inspection protocols
  • Visual inspections
  • Product tests
  • Reporting and analysis
Work History
Quality Control Inspector, 02/2017 - Current
Sgl Group Saint Marys, PA,
  • Streamlined QA processes by working closely with development teams and staying abreast of changing product demands.
  • Created and deployed best practices to improve efficiency and reduce defects.
  • Sampled Number% of products for detailed analysis.
  • Used Tool to inspect quality of products, taking note of functionality, appearance and other specifications.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
  • Completed precise measurements using special tools.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Communicated with production team members about quality issues.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Monitored production processes to gain understanding of problematic steps and rectify issues.
  • Conducted inspections, tests and measurements of Type and Type materials to verify adherence with regulations and desired specifications.
  • Performed daily inspection rounds throughout facilities to check on all equipment and machinery.
  • Located and investigated production concerns and helped management implement corrective actions.
  • Evaluated items to assign grades and marked quality level, rejection status or acceptance.
  • Examined Products for defects or issues, reported problems quickly and maintained high levels of accuracy.
  • Repaired faults, reassembled products and completed additional tests.
  • Disposed of unsound and unsafe materials, products and equipment to prevent inappropriate reuse.
Customer Service Representative, 05/2015 - 04/2017
Capitol Federal Savings Bank Derby, KS,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Recommended products to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Communicated with vendors regarding backorder availability, future inventory and special orders.
  • Answered constant flow of customer calls with minimal wait times.
  • Responded to customer requests for products, services and company information.
  • Assisted customers with setting appointments, special order requests, and arranging merchandise pick-up.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Welcomed, greeted and assisted guests in high-traffic store, generating $Amount of dollars in Timeframe business.
  • Managed timely and effective replacement of damaged or missing products.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction Number%.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Maintained up-to-date knowledge of product and service changes.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Sought ways to improve processes and services provided.
  • Enhanced productivity levels by anticipating needs and delivering outstanding support.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
  • Improved sales abilities and product knowledge on continuous basis to provide optimal service and achieve quotas.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Provided ongoing guest service.
  • Responded proactively and positively to rapid change.
Assistant/ Bookkeeper , 12/2007 - 09/2014
Catherine's Book Exchange City, STATE,
  • Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
  • Sorted financial documents, coded accounting entries for data processing and posted daily receipts and payments.
  • Assisted bookkeepers in providing support documentation required for audits.
  • Maintained financial records to verify completeness and availability of records and compliance with policy and established regulatory guidelines.
  • Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable and business expense processing.
  • Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
  • Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
  • Performed data entry, paper filing, electronic archiving and used 10‐key and other machines and equipment to support office efficiency.
  • Reviewed general ledger for accuracy and specific coding issues.
  • Received and delivered incoming accounting department mail to appropriate staff members.
  • Matched purchase orders with invoices and recorded necessary information.
Surgical Technologist in Operating Room, 02/1997 - 11/2006
Anderson Area Medical Center City, STATE,
  • Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological and plastic surgery procedures.
  • Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
  • Created and maintained unobstructed operative fields using diverse range of tools.
  • Maintained high infection control standards.
  • Inventoried supplies for shoulder, knee and hip replacements.
  • Maintained specialty equipment, implant and instrumentation inventories.
  • Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
  • Decontaminated, cleaned, assembled, packaged, sterilized, stored and distributed reusable surgical instrumentation and equipment.
  • Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Evaluated procedure needs and set up equipment, tools, supplies and instruments.
  • Supported surgeons during cosmetic surgeries, gynecological and orthopedic procedures and general appointments.
  • Selected and purchased equipment for surgical procedures.
  • Worked with vendors for speedy procurement of services and equipment.
  • Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
High School Diploma : , Expected in 02/1996
Westside High School - Anderson, SC
Status -
High School Diploma : , Expected in 06/1995
Westside High School - Anderson, SC
Status -

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Resume Overview

School Attended

  • Westside High School
  • Westside High School

Job Titles Held:

  • Quality Control Inspector
  • Customer Service Representative
  • Assistant/ Bookkeeper
  • Surgical Technologist in Operating Room


  • High School Diploma
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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