Enthusiastic Clinical Pharmacist with a track record of maintaining positive relationships with customers, pharmaceutical representatives, manufacturers, medical professionals, healthcare organizations and insurance providers.
Communicated directly with doctors' offices via telephone, fax and email. Maintained proper compliance logs, including for refrigerator temperatures and IV hood maintenance. Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers. Appropriately resolved customer issues, complaints and questions. Managed medical supply inventory, insurance records, client charts and company files using online tracking system. Completed preventative maintenance, inspections on all incoming medicine. Labeled all products appropriately, including cautionary and auxiliary labels. Retrieved, counted and measured drugs and capped and uncapped vials and bottles.
Explained information about the quality, value and style of products to Influence customer buying decisions. Administered all point of sale opening and closing procedures. Operated a cash register to process cash, check and credit card transactions. Recommended merchandise based on customer needs. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices. Guided customers in choosing items that reflected personal style and shape. Maintained daily record of all transactions. Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints.
Entered new patient profiles and prescriptions into medication input software system. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Accurately pulled medications from the shelves for replenishment and delivered them to the various patient care areas. Accurately recorded compounded products and prepared appropriate labels. Maintained drug inventory levels by ordering necessary medications and supplies and verifying deliveries against purchase orders. Proficiently processed and dispensed written, oral and electronic prescriptions. Appropriately resolved customer issues, complaints and questions. Successfully assisted customers with medical issues and provided valuable healthcare counseling.
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