-Efficient Quality Control proficient in auditing and monitoring quality requirements to meet company quality assurance standards and customer specifications. Technically-adept quality assurance professional. Basic software engineering knowledge and technical writing expertise. Detail-oriented Inspector with strong mathematical, analytical and communication skills. Seeks a role of increased authority in a manufacturing setting.
-Enthusiastic Customer Service Representative who follows policies and procedures, while offering a friendly customer environment.
-Motivated food serving professional with 3+ years food and beverage experience in casual and fine dining. Motivated Line Cook with 4+ years experience in fast-paced restaurant kitchen.
Prepared pallets by following prescribed stacking arrangement and properly tagging pallets.
Recorded numbers of units handled and moved, using daily production sheets or work tickets.
Assembled product containers and crates.
Contributed to an annual increase in productivity through improvements in operations, quality, safety and administration.Customer Service
-Resolved service issues in a timely manner, including coordinating and processing returns.
-Verified proper temperature levels on all inbound merchandise requiring refrigeration.
-Followed proper selection procedures as established by the company.
-Assembled product containers and crates.
-Making sure that the quality of the product meets the standards from
the raw product to the finished product.
-Checking metal detectors
-Doing Audits on the product
-Checked the quantity and quality of received products
-Cleaned and prepared various foods for cooking or serving
-Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items.
-Developed popular daily specials with personally sourced ingredients for broiler and saute stations.
-Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers
-Performed serving, cleaning, and stocking duties in establishments
-Placed food servings on plates and trays according to orders or instructions.
-Portioned and wrapped food
-Prepared food items such as sandwiches, salads, soups, and beverages
-Stocked and rotated products, stocked supplies, and paper goods in a timely basis
-Washed, peeled, cut, and seeded fruits and vegetables
-Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment
-Collaborated with other personnel to plan and develop recipes and menus
-Cooked food properly and in a timely fashion, using safety precautions
-Cooked the exact number of items ordered by each customer, working on several different orders simultaneously
-Monitored food distribution, ensured meals were delivered to the correct recipients and that guidelines for special diets were followed
-Prepared special diet foods, salads, desserts, and other nourishments
-Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
-Performed tableside food preparation including carving meats, boning fish and fowl and preparing flaming dishes.
Maintained a professional tone at all times, including during peak rush hours.
-Expressed appreciation and invited customers to return to the facility.
-Guaranteed positive customer experiences and resolved all customer complaints.
-Help clean up after event.
-Help give the guest directions throughout the facility.
-Effectively communicated with team members to maintain clearly defined expectations.
-Resolved customer questions, issues and complaints.
-Generated and distributed daily reports and order acknowledgments to appropriate personnel.
-National Dean's List
-Volunteer at The Free Clinic of Greater Cleveland
-Medical Word Processing
-Lab and Urine samples
-Attended Dog Handling workshop
-Horse Judging Academic Achievement Award
-Coursework in Animal Husbandry and Animal Nutrition
-Member of ASPCA Club
-Small and Large animal handling and Grooming.
-Small reptile care
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