Reviewed and reported issues relating to patient care or conditions that might hinder patient well-being. Investigated provided and submitted information to Quality Department about special incidents, events and complaints.Filled customers medications when due and notified customers when medications were due to be filled, inbound and outbound calls were made, set up payments from customers credit cards or bank and verified shipping addresses from customers to make sure medications or medical supplies were received in a timely manner.
|skilled in call center operations, multi-line phone operation proficiency, adheres to customer service procedures, committed to maintaining data integrity, persuasive speaker, resourceful and reliable worker, close attention to detail, knowledge of MS Word, Excel, Spreadsheet and familiar with Avaya Software
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