Quality Analyst Resume Example Advantasure

QUALITY ANALYST

Professional Summary

Talented analyst and strategic planner possessing a solid understanding of Business analysis, Quality Analyst and reporting in Healthcare Industries. Excels at building solutions that achieve continual process improvement. Proven skills in completing black, white and grey box tests. Capable of writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.

Motivated Quality Analyst with superior analytical and troubleshooting talents. Background of 6 years of QA experience in all phases of the life cycle. Adept at using both manual and automated testing tools to troubleshoot systems.

Technical Skills

Agile methodology
Automation understanding
Test case development
Manual test case preparation
Test implementation
Documentation skills
Project management
Defect monitoring
Problem-solving
MS Office
SQL principles
Database
System analysis
SDLC- Bug Life Cycle
Agile, Project management
Application development, Project planning
Approach, QA
Automation, Reporting
BA, Research
Billing, Scrum
Business Analyst, SDLC
Child Care, Scripts
Database, Software developers
Delivery, SQL
Designing, System analysis

Documentation, Troubleshoot
Editorial, User interface
Electronic Data Interchange, Web applications
EDI, Written
Features, Zip
Functional
Insurance
Java
Meetings
Excel
MS Office
Microsoft Word
Organizational
Problem-solving
Processes
SQL understanding
Data analysis
New project development
Software development knowledge
Report creation
Data management
Quality improvement
QA methodologies mastery
Testing procedures
Performance testing

Education

MBA: Business AdministrationGuru Nanak Dev University- Ludhiana

Bachelor of Science: Chemical Polymer EngineeringSant Longowal University- Sangrur, Punjab

Certifications

Certified Project Requirements Analyst, 2019

Certified Software Tester, 2019

Certified Scrum Master, 2020

Work History

Quality Analyst11/2019 to Current
Advantasure – Glen Allen, VA

Completed the HCL training, compliance guidance training, agile testing, and automation training.
Completed the HIPPA guidance rule training.
Attended the daily stand up meeting to understand the process with Onsite HCL and Accenture team to understand the process.
Shadowing with the Accenture team to get the knowledge of the project.
Completed Ikea claim system training.
Worked on the Vera code defect Jira ticket with onshore and offshore teams.

IT Application Analyst06/2019 to 11/2019
Mayo Clinic – Rochester, MN

Mayo Clinic is a nonprofit organization which is committed to inspire hope and contribute to health and well-being by providing the best care to every patient through integrated clinical practice, education and research.
The project was based on creating multiple versions build of web applications for the doctors and medical advisors used in everyday medicalprocedures.
Project Responsibilities: Design the business requirements collection approach based on the project scope and SDLC Methodology Worked on Agile methodology and waterfall methodology on different projects (KMD, KCMS) Conducted joint application development (JAD) and requirements review sessions with the IT and QA group/team.
Participated with the team in different meeting sessions, scrum meeting, Sprint planning, Retrospective, Demo Conducted meetings with proponents to understand their needs and give them demos before releasing and take feedback.
Identifying gaps in requirements and working with Clinical knowledge team, Digital production team and editorial team to achieve the goal of the project.
Worked closely with the UI to model the screens, which met user-defined requirements, organizational and regulatory standards.
Create test plans for knowledge delivery solution program, which are defined with Test scope, Test approach, Test environment, Test data, Test control.
Create Manual test cases for each IKR (Interactive Knowledge Resource) tool on different Internal and external Delivery channel such as AME, MEA 2, Mayoclinic.org and validated in EPIC.
Validated IKR tools in EPIC to verify the prepopulated data of the patient.
Conducted meeting with solution architecture to discuss the design of each IKR tool and prioritized the design with team members.
Run and executed the test cases and validated in the int environment of BA and QA swim lane.
Providing testing and automation support.

Healthcare Analyst05/2018 to 06/2019
Department Of Human Services, DHS – Salem, OR

Formulated detailed Test Plan, Test Cases, and Testing Procedures, which included Test Cases/Scripts, capturing Test Results and capturing and resolving Test Anomalies.
Performed configuration/ compatibility and user interface testing manually.
Have experience designing and writing training manual templates, design formatting, project planning and writing technical documents.
Ensure that products and changes are fully documented.
Analyzing and documenting detailed program information working and interacting with software developers and members of various other dependent departments.
Participated in conducting System testing and End to End Testing Manually.
Performed Usability and Integration Testing Manually.
Created Test Case Templates according to different scenarios in eligibility programs including Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Employment-related daycare (ERDC) and Medicaid.
Worked in a cross-functional team of Business, Architects and Developers to implement new features.
Used TFS for bug tracking and reporting, also followed up with the development team to verify bug fixes, and update bug status.
Analyze, troubleshoot, and resolve issues with public assistance eligibility systems.
Maintain excellent knowledge of public assistance programs such as Medicaid, TANF, SNAP, Adoption Assistance, & Child Care Assistance.

EDI Analyst03/2014 to 03/2018
Cognosante – Mclean, VA

The project was creating an application where customers can compare individual health insurance plans by providing zip code, date of birth and gender.
Testing the application that was used for checking the eligibility, claim processing, and claim status.
Major responsibility was to test the EDI (Electronic Data Interchange) database.
Worked with Business Analyst and QA Lead in reviewing and analyzing the business requirements Documents and functional requirements.
Reverse engineering the legacy applications written in Java for identifying the business logics, bolstering the analysis and findings.
Imported pre-existing Microsoft Word and Excel-based requirements and tests for analysis in QMC.
Prepared Test Cases based on business requirements and business rules for HIPAA EDI Transaction 834, 837/835.
Maintaining knowledge of Medicare and Medicaid rules and regulations pertaining to the Facets configuration and evaluating the impact of proposed changes in rules and regulations.
Involved in FACETS Implementation, involved end to end testing of FACETS Billing, Enrollment Claim Processing and Subscriber/Member module.
Set claim processing data for different Facets of Module.

Resume Overview

Companies Worked For:

Advantasure
Mayo Clinic
Department Of Human Services, DHS
Cognosante

School Attended

Guru Nanak Dev University
Sant Longowal University

Job Titles Held:

Quality Analyst
IT Application Analyst
Healthcare Analyst
EDI Analyst

Degrees

MBA : Business Administration
Bachelor of Science : Chemical Polymer Engineering

Quality Analyst Resume Example

Resume Score: 80%

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