Ambitious student with excellent research, time management and problem solving skills. Currently working towards a Human Resource Development degree with over 5 years of experience in customer service oriented positions.
MS Windows proficient
Food Handler certificate
Food safety certified
Proficient in customer service
Clear and effective communication
Excellent time management
TABC-March 2017 to March 2019
Food Handler-March 2017 to March 2020
Twin Peaks Girl of the Month-August 2015
Lone Star College- President's List-August 2016
Qualitative AssistantJun 2017 - Current Schlesinger AssociatesHouston, TX
Direct client interaction both in person and on the telephone
Greeting Internal (Respondents) and external clients
Meal serving/Clean-up (Cleaning a kitchen, washing dishes, making fruit/cheese trays, etc.)
Audio & video recording
Basic office and reception duties
Light lifting as needed (assist with moving chairs, tables, etc.) based on the client specifications.
Key HolderJan 2017 - Jun 2017 Twin Peaks RestaurantsHouston, TX
Provided support for management and staff.
Handled guest complaints.
Consistently received positive
feedback from guests and created repeat business by developing long-term relationships with customers.
Redesigned student newspaper to make format more readable and appealing, leading to a readership increase of 14%.
Bartender and ServerMar 2013 - Jun 2017 Twin Peaks RestaurantsHouston, TX
Interact with customers, take orders, and assess their needs and preferences.
Responsible for keeping bar
area clean and making sure drinks are made at an efficient pace as well as collecting payments and maintaining
an accurate cash drawer.
Server/CashierFeb 2011 - Mar 2013 Locatelli's PizzaHouston, TX
Assist guest in order selection, recommended specific menu items while ensuring fast and accurate service.
Regularly checked on guests to ensure satisfaction with food and beverages.
Politely assisted customers in person and via telephone.
Bachelor's: Human Resource DevelopmentAugust 2019 University of HoustonHouston, TX Human Resource Development
Associate of Arts: June 2017 Lone Star College SystemHouston, TX