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qualitative assistant resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Ambitious student with excellent research, time management and problem solving skills. Currently working towards a Human Resource Development degree with over 5 years of experience in customer service oriented positions. 
Skills
  • Quick learner
  • MS Windows proficient
  • Food Handler certificate
  • Food safety certified
  • Proficient in customer service
  • Clear and effective communication
  • Self-starter
  • Excellent time management
  • Adaptable learner
  • Critical thinker
Certifications

TABC-March 2017 to March 2019

Food Handler-March 2017 to March 2020

Additional Information
  • Twin Peaks Girl of the Month-August 2015
  • Lone Star College- President's List-August 2016
Work History
06/2017 to Present
Qualitative Assistant Jockey International, Inc. Chesterfield, MO,
  • Direct client interaction both in person and on the telephone Greeting Internal (Respondents) and external clients Meal serving/Clean-up (Cleaning a kitchen, washing dishes, making fruit/cheese trays, etc.) Audio & video recording Basic office and reception duties Light lifting as needed (assist with moving chairs, tables, etc.) based on the client specifications.
2017 to 05/2017
Key Holder Twin Peaks Restaurants City, STATE,
  • Provided support for management and staff.
  • Handled guest complaints.
  • Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.
  • Redesigned student newspaper to make format more readable and appealing, leading to a readership increase of 14%.
02/2013 to 05/2017
Bartender and Server Twin Peaks Restaurants City, STATE,
  • Interact with customers, take orders, and assess their needs and preferences.
  • Responsible for keeping bar area clean and making sure drinks are made at an efficient pace as well as collecting payments and maintaining an accurate cash drawer.
01/2011 to 02/2013
Server/Cashier Locatelli's Pizza City, STATE,
  • Assist guest in order selection, recommended specific menu items while ensuring fast and accurate service.
  • Regularly checked on guests to ensure satisfaction with food and beverages.
  • Politely assisted customers in person and via telephone.
Education
Expected in August 2019 to to
Bachelor's: Human Resource Development
University of Houston - Houston, TX
GPA:
Human Resource Development
Expected in June 2017 to to
Associate of Arts:
Lone Star College System - Houston, TX
GPA:

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Resume Overview

School Attended

  • University of Houston
  • Lone Star College System

Job Titles Held:

  • Qualitative Assistant
  • Key Holder
  • Bartender and Server
  • Server/Cashier

Degrees

  • Bachelor's
  • Associate of Arts

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