Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Over 10 years of cumulative test-specific experience in the IT industry with diversified exposure in both Manual and Automated testing of Client/Server and Web-based applications with focus on System Analysis and Quality Assurance including Functional, Regression, Integration and System Testing. Experience in Automation of Web applications using Selenium IDE/RC/WebDriver/GRID. Experience in automating desktop based (windows) applications using Sikuli tool. Web Services Testing using SoapUI Pro/Postman using Groovy/javascripting. Proficient in Agile Methodologies and different phases of Software Development & Software Test Life Cycles (SDLC/STLC). *Extensive experience in analyzing, reviewing and understanding of Business/Functional & Testing requirements. *Developed and implemented detailed specifications on testing approach, testing estimation, testing strategy, testing scope and test deliverables. *Extensive knowledge of Software QA methodologies including design, review, execute and maintain Test Cases and Test Plans. *Proficient in writing Test Strategy, Test Plans, Test Summary Reports, Test tracking, Defect life cycle. *Extensive experience in Implementing Automation testing using open source tool such as Selenium RC/WebDriver/GRID using Java. *Experience automating windows applications using Sikuli. *Web Services testing using SoapUI NG Pro using groovy scripting/ Postman using Javascripting. *Strong exposure testing applications on different browsers - Internet Explorer, Firefox, Safari and Chrome. *Proficient in backend/database testing using complex SQL queries. *Proficient in performing GUI, Functional testing, System testing, Regression testing, Backend testing, Smoke testing using black box techniques. *Hands on experience in using virtualization technologies such as VMware, Hyper-V, Xen and KVM. *Network Protocol testing *Hands on experience of Continuous Integration/Continuous Development using Jenkins/Maven *Extensive experience in Document Management, Digital Printing and Networking domain. *Ability to work on multiple projects with highly aggressive deadline under minimum supervision. Conducting requirements and design reviews of new features/updating existing test suites. *Designing high level test approaches and writing detailed test plans. *Experience in test plan design and test case development for complex software projects. *Experience in Web Application & Client based testing. *Experience in extending/maintaining a browser-based test automation framework using Selenium IDE/RC/WebDriver *Experience developing automated tests using Java. *Proficient in writing Unit test code using JUnit. *Use of Firebug plug-in to inspect the elements/XPath required for designing Selenium code. *Used Quality Center to developed test cases, test plan and Test scenarios; execute test cases, analyze any defects or bugs and report to appropriate departments. *Proficient in backed testing using Toad for Oracle, SQL Developer. *Worked closely with Business teams and participated in Business Acceptance Testing (BAT).
  • Operating System
  • Linux, Unix and Windows XP, Windows 8, OSX
  • Test Automation tools
  • Selenium IDE/RC/ Web Driver, QTP v8.2, 9.0, 10, WinRunner 7.0, Test Director, Quality Center, Load Runner, Sikuli
  • Testing Framework
  • JUnit, TestNG, unittest (beginner)
  • Bug Tracking tools
  • CDETS, PVCS, Bug-Jira
  • Scripting Languages
  • VBScript, JavaScript, UNIX Shell Script, XML and Python (Learning).
  • Programming Languages
  • Java, XML, SQL and PL/SQL, Python (Learning).
  • Configuration Management Tools
  • SVN, ANT, Maven, Jenkins, WinCVS, Visual Source Safe and Rational Clear Case
  • Database
  • Oracle 9i/10G/11i, SQL Server, MySQL, MOCA
  • Defect Tracking Tools
  • Rally, TIMS, Rational Clear Quest, Cisco Defect Tracking System (CDETS) and HP Quality Center, Bug-Jira, TestRail
Work History
QA Test Lead, 10/2015 - 05/2017
Cognizant Technology Solutions Santa Barbara, CA,
  • App/Web servers WebLogic, WebSphere, IIS, Tomcat Overall Roles & Responsibilities:.
  • Attend daily Scrum calls, bi-weekly retrospective meetings and Scrum Planning meetings.
  • Provide detailed estimates of the work effort required for testing in Scrum Planning meetings.
  • Involved in understanding business requirements and translating them to software requirements.
  • Involved in preparation of test plan document and delegating testing team tasks.
  • Review and approve the test artifacts (test cases, test results, defect reports etc.,) developed by the QA team.
  • Collaborate with the development team and product management team to ensure the scope of tests is comprehensive, and to mitigate defects prior to testing.
  • Create a full length Requirements Traceability Matrix (RTM) to test cases and identified gaps.
  • Design, develop and Implement Testing framework using Java, Selenium WebDriver and TestNG.
  • Design, develop and implement Cross-browser testing using Selenium WebDriver (using java).
  • Reviewing test automation process with management and development teams; providing recommendations for better web application development process that help test automation and overall quality of products.
  • Creation/Execution of test cases to verify software functionality and adherence to business requirements.
  • Tracking, reviewing, analyzing the defects by conducting reviews and bug scrub meetings.
  • Achieved continuous integration; auto build deployment using Maven integrated with Jenkins.
  • Generate Test Summary Report (Exit Criteria) with following detailed information:.
  • Test Scope and summary.
  • Variances.
  • Summary of Results showing all the defects found by functional area with severity, description and resolution.
  • Attend the regular calls with Product Management, Support, and Technical writers to gain technical details of product; understand the end customer issues; and provide technical feedback/demos to Technical writers to write effective technical user guides.
  • Collect, prepare and send consolidated Status Report (Daily, Weekly etc.) to Senior Management/Product Management.
  • Sephora is a retail company selling cosmetics of various international brands.
  • There Order comes from call center, website through ATG/Sterling/ESB and finally comes to WMS (Red Prairie) for fulfillment of order.
  • Responsibilities:.
  • Analyzing the Business Requirement and process flow documents.
  • Working with the System Analysts to set the configuration for RedPrairie application.
  • Working with Business, System Analysts to create detailed test scenarios, test cases and setup data as per the test cases.
  • Writing SQL queries to find the data and create a data using Lext Edit.
  • Executing the regression test cases and finds the results.
  • Received the goods through GUI and PUTTY.
  • Participated in integrated testing with cross functional team - ATG/Sterling/ESB/ScanGun/MCS.
  • Creating a wave , plan, allocate, release, shipment display, report operations , pick list, Pack and move , release manifest, small package operation if it international shipping, international shipping operations and shipping dock operations for the wave created in various environments.
  • Tested on single wave, Multi line wave, Gift box, Gift card testing using PUTTY to serial the items and release manifest in DLx(Red Prairie) ,.
  • Selecting a wave with various hubs with various service levels.
  • Getting printer certification for various UPS labels like UPS Ground, UPS 2nd, UPS Next day and UPS Priority.
  • Worked on MOCA Commands using Command Server operations and helping production support.
  • Integrator.
  • Finding the shipment results printing pick/carton ticket and testing Size zero items.
  • Validation of wave and pick/carton labels.
  • Manage, Mentor and Co-ordinate with offshore team to perform day to day test activities.
  • Working on Automating Desktop based application - RedPrairie (WMS tool) using Sikuli and Selenium.
  • Analyze manual test cases and converting it into Automated Test Suite using Sikuli.
  • Work as Automation Consultant to ATG/Sterling teams; Review Automation Scripts for Sephora websites; IBM-Sterling Web app; Help team to resolve the issues/blockers with Automation.
  • API testing using SoapUI NG Pro, Apigee Edge, Postman using Groovy scripting/java scripting.
  • Environment: SQL Server 2005, RedPrairie DLx v2007.1.0.13, MOCA LextEdit v3.0.2.1, JIRA v6.3.9, TestRail v4.0, UNIX, Sikuli, Selenium; Apigee Edge v 4.0.
  • Established compatibility with third party software products by developing program for modification and integration.
  • Established compatibility with third party software products by developing program for modification and integration.
Senior Automation Engineer, 03/2013 - 10/2015
Wal-Mart Mebane, NC,
  • Reviewed test plans and procedures to ensure adequate coverage of system requirements.
  • Created test measures from requirements documents, best practices
  • Developed and ensured adherence to testing standards and best practices.
  • Created comprehensive test plans, test scripts, and use cases to support testing objectives.
Senior QA Automation Engineer, 01/2017 - 01/2017
, ,
  • Worked on different during above mentioned tenure:.
  • Cisco Smart Care [SC Cisco Smart Net Total Care [SNTC 1.x, 2.x & 3.x] Define test automation strategy, designed automated tests, created automated test cases; test plans, prioritize and executed tests using Selenium.
  • Designed, developed and implemented Automation testing in Selenium WebDriver using java.
  • Designed Selenium smoke, sanity, acceptance, functional and regression test cases.
  • Cross-browser testing using selenium WebDriver.
  • Developed Test Framework from scratch using TestNG.
  • Worked with Manual and Automated testing of different Web applications on Windows and UNIX/Linux Environment.
  • Tested compatibility of application for dynamic and static content under various cross browsers using HTML IDs, XPath in Selenium.
  • Achieved code optimization by conducting reviews for code written by other team member for automation.
  • Reviewing test automation process with management and development teams and providing recommendations for better web application development process that help test automation and overall quality of products.
  • Responsible for setting up the test framework and test environment.
  • Tracking automation progress and coordinate with distributed teams (Offshore-Onsite).
  • Maintaining the traceability of test scripts to test cases and requirements.
  • Participating/leading Agile Scrum meetings and prioritizing test case for automation for the release.
  • Created and executed SQL queries in MS-SQL/PL-SQL to validate the data, using DML (Data Manipulation Language).
  • Attending daily standup meetings with Scrum team to review the open defects and plan the tasks for next day.
  • Additional responsibilities includes:.
  • Running SVN utility to get CLOC metrics to provide defect estimate and Code Coverage using Cobertura tool, integrated with Jenkins.
  • Reviewing Unit Test code coverage, Static Analysis, Code Reviews reports provided by development.
  • Assisting team for any technical difficulties in automation.
  • Co-ordinate and setup test bed to carry out Business Acceptance Test (BAT) and UAT Tools & Environment: Selenium, JUnit, Java, IOS, Jenkins, Toad, UNIX, Oracle, CentOS 5.3/5.5, Fedora Core 3, OVF, VMX, VHD, XEN, Windows Server 2008 /2012, Oracle 10/11g, SQL, PL/SQL, Clear-case, SVN, Java.
Software Engineer/Team Lead - QA, 01/1 - 01/1
Proofpoint Inc Bellevue, IA,
  • Worked on different projects during above mentioned tenure:.
  • Smart Care 1.0 to 1.12 Releases.
Senior Software Engineer, 01/1 - 01/1
Collins Aerospace Rosslyn, , India
  • Experience using virtualization technologies such as VMware, Hyper-V, Xen and KVM.
  • Executing automated and manual tests during product testing phases to find defects.
  • Working closely with the development team to analyze and find root cause of failures.
  • Filing defects and feature enhancements, tracking them to closure.
  • Setup, rack-it, deploy and configure Hardware Appliances [Collectors] such as SuperMicro, ASUS, HP and QuantaBox.
  • Configure, Testing and validate layer 2 and layer 3 protocols and test its behavior after Discovery & Inventory.
  • Configure ACL's, SNMP, VLAN, VTP, RIP for testing behavior of Discovery & Inventory of devices.
  • Knowledge of STP, OSPF, EIGRP, BGP Tools & Environment: Selenium Web Driver, JUnit, Java, IOS, Jenkins, Toad, UNIX, Oracle, CentOS 5.3/5.5/6.3, Fedora Core 3, OVF, VMX, VHD, XEN, Windows Server 2008 /2012, Oracle 10/11g, SQL, PL/SQL, Clear-case, SVN, Java, SQL Developer.
  • The Enterprise Portal Platform (EPP) provides a robust, scalable framework for hosting extranet applications.
  • Responsibilities:.
  • Requirement Analysis, Review and Identify Test Scenarios.
  • Design, Review and Execute Test Cases.
  • Manual Security Testing to test and identify SQL Injection & cross-site scripting.
  • Responsible for Build Verification Test (BVT), Functionality, System, Database testing and Regression testing.
  • Responsible for Code Coverage to Instrument Stored Procedures, Run Traces, and Generate reports to track the code coverage for a SQL Stored Procedures.
  • Web Services testing using Soap UI tool.
  • Bug reporting and Tracking Using VSTF (Visual Studio Team Foundation).
  • Responsible for Localization & System Testing Environment: Windows NT/XP, PL/SQL Server 2005, MS-Office tools, VSTF, VB Script, C#, ToolProof.
QA Consultant, 01/1 - 01/1
Deloitte Crown Point, , India
  • Worked on different Document Management & Digital Scanning/Printing products during above mentioned tenure:.
  • Network Scanning Tool (NST)-Sharpdesk.
  • SEDNA [Printer Administration Utility (PAU)].
, -
Bickford Senior Living , ,
  • Multi-Function Peripheral [MFP] - Firmware testing.
  • Requirement gathering, reviewing and identifying test scenarios.
  • Test design, review and executing using Black Box/White Box techniques.
  • Performed different types of testing during different phases of SDLC life cycle - Smoke Testing, Sanity, Functional Testing, System Testing, GUI testing, Client based Application testing, Regression Testing and Production Testing.
  • Executing Automation test automation scripts using QTP v10.
  • Performed Localization and Internationalization testing for European & Japanese languages.
  • Preparing and publishing Test Estimation, Test Matrix, Master Strategy Document and Test Summary Reports.
Test Associate, 01/1 - 01/1
Schneider Electric , , India
  • Worked on different Document Management & Digital Scanning/Printing projects during above mentioned tenure:.
  • Network Scanning Tool (NST)-Sharpdesk.
  • Preparing and Designing the test scenarios and test cases.
  • Executing test cases.
  • Responsible for GUI, Smoke, Functionality and Regression testing.
  • Responsible for GUI Automation testing using WinRunner and QTP v8.2 tool.
  • Responsible for recording various user interfaces using WinRunner.
  • Extensively used Test Director to maintain Test Cases, Test Execution and maintaining Test Results.
  • Responsible for Documentation Testing of OEM Products.
  • Prepared test summary report and test report.
  • Functional Requirements Specification review.
Help Desk Engineer, 01/1 - 01/1
Motion Recruitment City, , India
  • Provided technical chat support to Symantec's Customers.
  • Re-produced complex customer issues in Test Lab to understand details of issues.
  • Maintained tight SLA [service level agreement] by providing resolution in timely and efficient way.
Bachelor of Engineering: Electronics and Communications Engineering, Expected in 2002
Visvesvaraya Technological University - ,
Electronics and Communications Engineering

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School Attended

  • Visvesvaraya Technological University

Job Titles Held:

  • QA Test Lead
  • Senior Automation Engineer
  • Senior QA Automation Engineer
  • Software Engineer/Team Lead - QA
  • Senior Software Engineer
  • QA Consultant
  • Test Associate
  • Help Desk Engineer


  • Bachelor of Engineering

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