QA Specialist, II Resume Example
Versatile positions offering 15 years background in healthcare and business administration. Comprehensive hands-on training in all areas of patient care and office settings with advanced proficiency in computer skills.
- Provide quality assurance of examination reports for general medical and specialty exams to ensure reports are complete. Tracks and controls non-conformance documents, reviews anomalies and contacts medical professionals for clarification.
- Interface with physicians and healthcare providers and provide case specific feedback as necessary.
- Ensure providers have reviewed and considered all Diagnostic Test results as part of the exam evaluation and that these are referenced in the final report.
- Submits completed and validate exam documents to Billing for review and final submission to the VA. Review billing associated data.
- Assist in researching Veteran complaints.
- Ensure specialty, contract line item number (CLIN), and dates of service are accurate.
- Submit validated exam documents for final submission to the VA for billing purposes. Reject cases that do not conform to the required standards and current VA regulations.
- Ensure strict adherence to protecting all PII and PHI according to JCAHO (Joint Commission on Accreditation of Healthcare Organizations) and other applicable regulations.
- This firm represents mass litigations throughout the US for clients who have experienced negligence due to a medication and/or implant.
- Reviewed medical records to retrieve information regarding these cases. Once cases are reviewed, they are uploaded in our database and sent to the requesting Attorney Firms.
- Scheduled patients; issued CLIN cards to patients for stipend; supervised, directed and scheduled clinical research assistants.
- Created and maintained archiving system for Clinical Studies.
- Reviewed all data entry for patients' visits (this entailed transmitting data electronically by use of RDC/eDC systems [iDataFax; BioClinical; Inform; Medrio; iMediData; and Oracle]).; maintained patient data base.
- Pharmacy Liaison for study drug: received/shipped/inventoried/dispensed] all study drug for clinical trials.
- Maintained temperature logs for study drug.
- Executed appropriate documents/contracts or patient study start-up; liaison between Principal Investigators and sponsors when conducting Site Qualification visits to ensure our site was equipped and staffed for the study being considered.
- Internal quality assurance for regulatory documents and data entry; created patient source documents for clinical trials; ensured physician credentialing annually; ensured that our Standard of Operating Procedures were being following and forms were being completed throughout all research trials; prepared and submitted Regulatory documents for the investigational Review Board (IRB).
- Conducted patients' visits and counseled patients for clinical research including: ECG's; phlebotomy; height; weight; temperature etc.
- Trained with Principal Investigators to ensure protocol was being followed accurately and criteria was being met.
Medical Assistant | WFL Heartgroup
Pensacola, FL
Charted patients' histories; conducted ECG's; phlebotomy and administered injections; counseled patients on follow-up instructions; data entry
Office Manager | University of West Florida
Pensacola, FL
Managed administrative/daily operations of Marketing and Development & Alumni departments; supervised and directed employees of support
staff; assisted directors with interpreting university policies and implementing these changes within the department; maintained departmental budget
and reconciliation of ledgers; prepared annual UWF Board of Trustees meetings/minutes
Bank Officer | SunTrust Bank
Milton, FL
Managed Customer Service Reps and Tellers; conducted internal audits; advisory consult to clients on their banking needs; maintained the ATM
Financial Aid Loan Officer| University of West Florida
Pensacola, FL
Processed student loans; interpreted State and Federal regulations and implemented said regulations into Financial Aid Policy and Procedures; compiled and prepared reports regarding financial/statistical data; reviewed and updated institutional forms relating to student loan programs; processed students' time sheets for payroll; conducted College Work Study seminars and career counseling for students and supervisors
- Office Management
- Supervision
- Banking
- Billing
- Budgets
- Clinical Research
- Data entry
- Excel
- PowerPoint
- Outlook
- Quality Assurance
- Medical Records Review
- Graduated magna cum laude
- Member of Sigma Beta Delta
Graduated cum laude
- Member of Phi Theta Kappa
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Resume Overview
School Attended
- Pensacola State College
- Pensacola Jr. College
- CAPP's Medical Institute
Job Titles Held:
- QA Specialist, II
- Records Specialist (temporary Position)
- Clinical Data Manager
Degrees
- Bachelor of Science : Business Administration And Management
Associate of Arts : Business Administration And Management
Certification (Registered) : Medical Assistant
