QA Specialist, II Resume Example Vetfed Resources, Inc.

QA SPECIALIST, II

Professional Summary

Versatile positions offering 15 years background in healthcare and business administration. Comprehensive hands-on training in all areas of patient care and office settings with advanced proficiency in computer skills.

Work History

VetFed Resources, Inc. - QA Specialist, IIPensacola, FL08/2017 - 01/2020

Provide quality assurance of examination reports for general medical and specialty exams to ensure reports are complete. Tracks and controls non-conformance documents, reviews anomalies and contacts medical professionals for clarification.
Interface with physicians and healthcare providers and provide case specific feedback as necessary.
Ensure providers have reviewed and considered all Diagnostic Test results as part of the exam evaluation and that these are referenced in the final report.
Submits completed and validate exam documents to Billing for review and final submission to the VA. Review billing associated data.
Assist in researching Veteran complaints. 
Ensure specialty, contract line item number (CLIN), and dates of service are accurate.
Submit validated exam documents for final submission to the VA for billing purposes. Reject cases that do not conform to the required standards and current VA regulations.
Ensure strict adherence to protecting all PII and PHI according to JCAHO (Joint Commission on Accreditation of Healthcare Organizations) and other applicable regulations.

Consumer Attorney Records System (CARS) - Records Specialist (temporary Position)Pensacola, FL04/2017 - 07/2017

This firm represents mass litigations throughout the US for clients who have experienced negligence due to a medication and/or implant.
Reviewed medical records to retrieve information regarding these cases. Once cases are reviewed, they are uploaded in our database and sent to the requesting Attorney Firms.

Pensacola Research Consultants, Inc. - Clinical Data ManagerPensacola, FL06/2009 - 01/2016

Scheduled patients; issued CLIN cards to patients for stipend; supervised, directed and scheduled clinical research assistants.
Created and maintained archiving system for Clinical Studies.
Reviewed all data entry for patients' visits (this entailed transmitting data electronically by use of RDC/eDC systems [iDataFax; BioClinical; Inform; Medrio; iMediData; and Oracle]).; maintained patient data base.
Pharmacy Liaison for study drug: received/shipped/inventoried/dispensed] all study drug for clinical trials.
Maintained temperature logs for study drug.
Executed appropriate documents/contracts or patient study start-up; liaison between Principal Investigators and sponsors when conducting Site Qualification visits to ensure our site was equipped and staffed for the study being considered.
Internal quality assurance for regulatory documents and data entry; created patient source documents for clinical trials; ensured physician credentialing annually; ensured that our Standard of Operating Procedures were being following and forms were being completed throughout all research trials; prepared and submitted Regulatory documents for the investigational Review Board (IRB).
Conducted patients' visits and counseled patients for clinical research including: ECG's; phlebotomy; height; weight; temperature etc.
Trained with Principal Investigators to ensure protocol was being followed accurately and criteria was being met.

Previous Employment Skills

Medical Assistant | WFL Heartgroup

Pensacola, FL

Charted patients' histories; conducted ECG's; phlebotomy and administered injections; counseled patients on follow-up instructions; data entry

Office Manager | University of West Florida

Pensacola, FL
Managed administrative/daily operations of Marketing and Development & Alumni departments; supervised and directed employees of support

staff; assisted directors with interpreting university policies and implementing these changes within the department; maintained departmental budget

and reconciliation of ledgers; prepared annual UWF Board of Trustees meetings/minutes

Bank Officer | SunTrust Bank

Milton, FL

Managed Customer Service Reps and Tellers; conducted internal audits; advisory consult to clients on their banking needs; maintained the ATM

Financial Aid Loan Officer| University of West Florida

Pensacola, FL

Processed student loans; interpreted State and Federal regulations and implemented said regulations into Financial Aid Policy and Procedures; compiled and prepared reports regarding financial/statistical data; reviewed and updated institutional forms relating to student loan programs; processed students' time sheets for payroll; conducted College Work Study seminars and career counseling for students and supervisors

Skills

Office Management
Supervision
Banking
Billing
Budgets
Clinical Research

Data entry
Excel
PowerPoint
Outlook
Quality Assurance
Medical Records Review

Education

05/2013Pensacola State CollegePensacola, FLBachelor of Science: Business Administration And Management

Graduated magna cum laude
Member of Sigma Beta Delta

05/2009Pensacola Jr. CollegePensacola, FLAssociate of Arts: Business Administration And Management

Graduated cum laude

Member of Phi Theta Kappa

02/2003CAPP's Medical InstitutePensacola, FLCertification (Registered): Medical Assistant

Resume Overview

Companies Worked For:

VetFed Resources, Inc.
Consumer Attorney Records System (CARS)
Pensacola Research Consultants, Inc.

School Attended

Pensacola State College
Pensacola Jr. College
CAPP's Medical Institute

Job Titles Held:

QA Specialist, II
Records Specialist (temporary Position)
Clinical Data Manager

Degrees

Bachelor of Science : Business Administration And Management
Associate of Arts : Business Administration And Management
Certification (Registered) : Medical Assistant

QA Specialist, II Resume Example

Resume Score: 80%

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