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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary
8+ years of experience in software Manual/Automation testing and quality assurance managements for Financial, Healthcare, Broker office, Telecom, Insurance domains *Had good experience in continuous collaboration with various stakeholders and making (Off-shore) teams keep informed about Client requirements and reviews on the application. *Highly skilled and experienced in Agile Test Methodology (Scrum, Kanban) for diverse requirements as well as Waterfall Test Methodology. *Had 4 years of experience working in On-site/Offshore Model. *Implemented Page Objects Design, Keyword Driven, Hybrid automation frameworks using Selenium Web Driver, JAVA, TestNG , Junit *Ability in developing BDD scripts with Cucumber and writing step definitions for behaviour. *Good knowledge and experience in Continuous Integration(CI) using tools like Bamboo, Jenkins, updating source code in SCM systems like GIT, SVN... *Knowledge and experience in performing functional Cloud testing for Web based applications using AppPerfect Infrastructure. *Expertise in testing common reusable SOAP and RESTful web services using SOAP UI and Rest Client and validating data. *Proven skills in SQL queries, RDBMS, and database testing *Worked on Ant, Maven build tools for automating the tests for build verification *Experience in HP QC, Bugzilla, JIRA, RALLY, HP ALM... *Experience in Estimations, Test Plan/Strategy, Forecasting, Planning, Status Reporting, and Publishing Metrics, Reviews, and UAT coordination, Production Support, Functional Automation, Performance Testing, Performance Tuning and Security Testing of Large Scale Customer facing web applications *Hands-on experience in all stages of Quality Assurance Life Cycle (QALC) aspects such as Requirement Analysis, Test plan development, Designing, Test execution, Report generations and Test Sign-off. *Experience in handling custom objects, exception handling/Recovery Scenarios in QTP/UFT and also familiar with String functions, Date functions, Math functions and other related QTP/UFT functions *Extensive experience in Functional testing, Black Box testing, system testing, Integration, Regression Testing, Database testing, Negative testing, User acceptance testing, Ad-hoc testing and Browser compatibility Testing *Involved in Production Validation Tests & Triaging Defects
Skills
  • Testing Tools/Languages Selenium Webdriver2.27.2, Parasoft SOATest 9.2, 9.5, 9.8, AppPerfect, SOAP UI 5, Rally, Jenkins, Eclipse, SVN, VSS ,TestNG, Junit, Jira, REST Client, C, C++, SQL, VB Script, PL/SQL, Core Java, QTP/UFT 9.2,10.0, 11.0, 11.5,
  • Web Related DHTML, XML, HTML, Javascript, Ruby
  • Databases Oracle, SQL Server, Toad Data Modeler
  • Project Documentation MS Office 2010, MS SharePoint 2010 - Site Administration, CSS, iTrack, SVN
  • Operating Systems Windows 95/98/XXX0/NT/XP/XXX7, MAC OS-X
  • Test Methodologies Agile (Scrum, Kanban), V-Model, Waterfall
Work History
QA Selenium Tester, 10/2016 to Present
Bickford Senior LivingMarshalltown, IA,
  • Project Description: Health Plan Services (HPS) is the nation's largest independent provider of sales, benefits administration, retention, and reform and technology solutions to the insurance and managed care industries.
  • The project Go-To-Exchange Suite (GT-S1) is designed to provide deep transaction visibility, effective management of data transfer across channels, manage member billing, premium reconciliation and customer service.
  • Roles & Responsibilities:.
  • Working as a Quality Assurance Analyst in the testing team for Preparation and execution of Automation Test Scripts and Test Suites with Selenium Grid/Web Driver using Test NG, Maven and Java.
  • Analyzed business requirements and functional documents, built the test strategy document that define the test environment, phases of testing, entrance and exit criteria into different phases of testing and resources required to conduct the effort.
  • Performed testing in GRID backend on a large enterprise-level application built on Service-Oriented Architecture (SOA).
  • Used SOAP UI tool to test SOA based architecture application to test SOAP services and REST API.
  • Developed test scripts using Core java and Test NG test Cases using Eclipse IDE.
  • Did a POC in automating Angularized application using Jasmine.
  • Proficient at creating and executing SQL Queries involving multiple tables using join statements and validated it against Web-UI.
  • Involved in Interface Testing (API testing) and ensured data and control are working properly between middleware and backend systems using complex Application Programming Interface (API).
  • Connected JDBC API with Selenium Web Driver to retrieve database information.
  • Reviewed Test Scenarios and Testcases with business signoff, before the execution starts.
  • Using Jenkins for knightly build execution and sending position mail and service if build fails to QA team.
  • Provided the Testing Effort estimates and timely feedback on progress of the testing activity.
  • Used Visual Studio to reproduce the bugs by running the failed unit test cases.
  • Checking compatibility of application for dynamic and static content under various cross browsers using HTML IDs and XPath in Selenium.
  • Performed Back-end Testing using SQL Queries to validate data for databases.
  • Engaged in GUI, Functional, Interface, Regression, Integration and User Acceptance Testing by using TFS tool.
  • Performed unit testing using SWIFT.
  • Involved in weekly walkthroughs and inspection meetings, to verify the status of the testing effort and the project as a whole.
  • Coordinating with onshore team, attending calls with component teams to acquire functional knowledge.
  • Logged Defects in HP ALM with priorities and co-ordinate with Development team for bug fixing.
  • Logged the errors, reported defects, determined repair priorities and tracked the defects until resolution using PVCS tracker, QC and Rally.
  • Altered, debugged tests and responsible for sending DSR (Daily Status Report) for onshore and offshore managers.
  • Created public reports using Dashboard, Excel Reports and Document Generator in Quality Center to help the QA Manager and Project Manager in reporting Project status reports.
  • Environment: Selenium Webdriver, SWIFT, TestNG, Maven, Java, Eclipse IDE, SOA, SOAP, REST API, Jasmine, SQL, JDBC API, JMeter, Visual Studio, HTML, XML, HP ALM, GUI, QC, Rally.
, 02/2016 to 10/2016
Bickford Senior LivingQuincy, IL,
  • EasyLender-EasyDisclosure Role : Manual & Automation Tester Description : Comerica bank offers personal, small business, and corporate banking products, Branch/ATM locator and financial calculators.
  • Easy Disclosure is a secure solution that streamline the delivery and exchange of application and disclosure documents.
  • Both lender and borrower can access, review or electronically sign documents via the internet.
  • Also, The Retail Bank delivers personalized financial products and services to consumers.
  • Wealth Management serves the needs of high net worth clients and institutions.
  • Responsibilities:.
  • Analysis of Scope Items for Progression Testing.
  • Used Agile scrum test methodology and actively participated in the stand-up meeting to keep the whole team informed about the test status.
  • Hand excellent experience in dealing with Product developer's team which is located globally for various customizing requirements and testing activities.
  • Preparation of High Level Plans & deriving Test Plan requirements.
  • SPOC for all the defects being reported for Client- Initial Analysis & assignment.
  • Review of HLD, Test Strategy documents prepared by design team.
  • Involved in Test Strategy Specifications& Traceability Matrix as per functional specifications.
  • BDD/Cucumber approach which allows non-programming QA engineers to write new automated tests.
  • Create web UI tests using cucumber, capybara, gherkin, Selenium WebDriver (tests written in ruby).
  • Performing regular database testing for data validation.
  • Performed Functional cloud testing for Web based applications which are established as Web based POS to test web applications on different browsers, hardware and operating systems combinations.
  • Coordinate in setting up the test environments (instances) with Infra teams.
  • Review of Test Specifications and Test data.
  • Identified functional candidates of conversion testing.
  • Provided inputs for Application Backlog to client and involve in software feasibility study.
  • Prepared Test Cases for GUI application.
  • Developed test scripts for Data driven testing using parameterization in QTP by using Excel sheet for test data and Database Queries based on the functionality.
  • Worked on QTP/UFT hybrid framework, identifying the functional areas and created different functions to make the scripts reusable in Quick Test Professional (QTP).
  • Prepared test scripts using Quick Test Professional with checkpoints using regular expressions for handling windows with different names.
  • Implemented automation using Selenium Webdriver/IDE for performing Browser compatibility testing.
  • Developed and maintained several test scripts to automate the process of testing using Selenium web driver, with TestNG framework using Java.
  • Automated several regressions, functional test cases for about 6 test suites which saves 10 manual hrs/ week.
  • Configured Maven for Java automation projects and developed Maven project object model(POM).
  • Wrote SQL queries extensively for database testing and generated test reports.
  • Involved in Sanity, System, Integration, Conversion, Functional, Assembly and Regression testing.
  • Involved in testing in-flight orders at different phases as part of conversion testing.
  • Reporting and tracking the detected defects through Jira and ALM.
  • Review of Test log and updating on daily basis.
  • Created Test Metrics, Bug Database and generated weekly reports for senior management.
  • Conducted meetings with developers, application team, business team to analyze the defects evaluate the test executions Environment : Windows XP server, .Net.
  • QTP 10.0, Selenium Web driver/Java, Oracle, AppPerfect, SOAPUI, JIRA, HP ALM, SQL Server, SQL.
, 08/2015 to 02/2016
SetscheduleIrvine, CA,
  • Integrated Care management Systems (ICMS) Role : Manual/Automation developer Description : McKesson Health Solutions delivers unique solutions for integrated care management that enable payors, providers and patients to come together to transform the business and process of care.
  • McKesson Health Solutions helps organizations bolster their care management processes, control chronic health conditions, guide level-of-care decisions, determine risk, forecast future needs, and manage their claims payment cycle.
  • Responsibilities:.
  • Involved in gathering Non- functional requirements from stakeholders.
  • Analysis of the functional requirements given by domain experts.
  • Involved in several client discussions for improving the existing scripts and working on stabilizing the existing system.
  • Extensively worked on VB Scripting and Descriptive programming by using QTP/UFT.
  • Automating and maintaining test cases for huge number of desktop applications using QTP for system integration testing and regression testing.
  • Prepared Test Cases for GUI application.
  • Developed test scripts for Data driven testing using parameterization in UFT by using Excel sheet for test data and Database Queries based on the functionality.
  • Prepared test scripts using Quick Test Professional with checkpoints using regular expressions for handling windows with different names.
  • Modifying existing test cases and updating test scripts as per new changes in application.
  • Identified & analyzed questionable functions, errors, and inconsistencies in the Functionality/UI/Data in the application and documented defects using QC.
  • Involved in the decision making with the management for final applications releases.
  • Updating the defects for Clients and involved in discussions for improving the existing system.
  • Managing test cases in multiple Test management tools like HP ALM.,.
  • Attending daily status meetings, providing valuable suggestions and mentoring new resources.
  • Environment : Windows XP server, .Net., QTP/UFT 11.5, HP ALM, SQL, RALLY.
Quote Engine, 09/2014 to 08/2015
SetscheduleDallas, TX,
QA Analyst/QA Lead, to
, ,
  • Norvax, Inc.
  • offers online marketing and sales technology solutions for the health Insurance industry through a website called www.gohealthinsurance.com.
  • They offer Quote Engine software that lets the end user to run and compare multi-carrier quotes and purchase through online.
  • They also provide links to insurance agency Website, which includes quoting software, carrier brochures, and web applications.
  • Responsibilities:.
  • Analysis of Scope Items for Progression Testing.
  • On-site Offshore Co-ordinator for testing team which involves meetings with various stakeholders of our clients for exact requirement analysis and providing valuable suggestions for dev's and QA team which is located in Offshore.
  • Creating & Managing the work attributes with a Globally placed team.
  • Preparation of High Level Plans & deriving Test Plan requirements.
  • SPOC for all the defects being reported for Client- Initial Analysis & assignment.
  • Involved in complete lifecycle of Insurance order provisioning.
  • Coordinating the effort in an onsite/offshore model.
  • Review of HLD, Test Strategy documents prepared by design team.
  • Involved in Test Strategy Specifications& Traceability Matrix as per functional specifications.
  • Performing regular database testing for data validation.
  • Coordinate in setting up the test environments (instances) with Infra teams.
  • Creation of Test data using Toad data Modeler.
  • Extensively worked on Java, Java scripting, using Selenium Web Driver.
  • Prepared Test Cases for GUI application.
  • Developed test scripts for Keyword driven testing in Selenium by using Database Queries based on the functionality.
  • Implemented automation using Selenium webdriver, Java Selenium Grid, TestNG, Maven.
  • Saved 30% time and cost of testing by Implementing automation framework to test Interfaces that are extensively used by numerous clients.
  • Implemented Page Objects framework and Hybrid framework to represent WebPages.
  • Developed Keyword Driven and Data Driven frameworks to retrieve test actions and test data from SQL databases.
  • Used Maven, Selenium Grid to execute selenium automation suites on different platforms and browser combinations in parallel.
  • Responsible for Web Services testing using REST protocols, deciding Service Endpoints, creating GET, POST, PUT, DELETE requests, validating JSON.
  • Triaging Defects from Stage Testing [Beta testing],UAT & Production defects.
  • Updating the regression scenarios of the previous releases to till date.
  • Involved in testing in-flight orders at different phases as part of conversion testing.
  • Reporting and tracking the detected defects through Jira.
  • Agile working together with external interfaces and with design and development team.
  • Created Test Metrics, Bug Database and generated weekly reports for senior management.
  • Conducted meetings with developers, application team, business team to analyze the defects evaluate the test executions.
  • Extensively used XML to test SOAP and web services based applications.
  • Identified & analyzed questionable functions, errors, and inconsistencies in the Functionality/UI/Data in the application and documented defects using QC.
  • Involved in the decision making with the management for final applications releases.
  • Mentoring new resources.
  • Developed test scripts for performing Functional and Regression testing.
  • Performed User Acceptance Testing (UAT) and worked with the development team for the resolution of issues.
  • Environment : Windows XP server, Java, J2ee and Oracle 9i, Selenium IDE/WebDriver, JIRA, SOAP UI, TestNG.
McLeod iBIS, 10/2013 to 09/2014
Fiscal Note, ,
QA Tester, 04/2012 to 10/2013
Engility Corporation, ,
  • Mc Provides sophisticated billing mediation systems for telecom service providers.
  • It helps integrate, automate and streamline one of the most challenging telecom tasks related to billing.
  • Enables users to perform their own queries and generate AD-HOC reports by providing interactive and professional Business Intelligence information.
  • Responsibilities:.
  • Identified the mission critical business process in the application and analyzed Business Requirements, Functional Specification documents to get a better understanding of the system on both technical and business perspectives.
  • Attended requirements gathering meetings with clients analyzed the requirements, and interacted with the business analysts and the developers to understand the business requirements for testing with Onsite clients.
  • Onsite-Offshore Co-ordination for various activities like Requirements gathering, technical feasibility analysis and submission of POC to clients.
  • Designed and developed the test cases for various Test Scenarios.
  • Design the test data as per the project requirement.
  • Extensively used Quality Center for test planning, maintain test cases and test scripts for test execution as well as bug reporting.
  • Understanding the Functional Requirements and verifying the functionalities to be covered in Regression testing.
  • Identification & Creation of Test lab for Test Cases for Regression Pack.
  • Database Testing.
  • Bug tracking and reporting via QC/CQ.
  • Coordinating with development team for bug fixes.
  • Develop, review and execute test cases.
  • Providing guidance to test engineers and Resource Handling.
  • Involved in Gap Analysis activities.
  • Scheduled Daily Sanity Tests via automating sanity test cases using QTP.
  • Detected bottlenecks via analyzing Logs generated for complex scenarios and communicated with the developers to optimizing the code.
  • Actively attended daily meetings with fellow testers and other groups to evaluate the progress and performance of the application and worked under tremendous pressure to meet the project deadlines.
  • Testing Project Experience (Functional).
QA Tester, to
Saudi American Bank SAMBA, ,
  • Samba Bank is one of the largest bank in Saudi Arabia .SAMBA is using STAR application as the Core banking System.
  • Now SAMBA is performing a complete transformation from STAR to T24 R14version.
  • It is the largest transformation program in the Middle East.
  • The project initially started from Requirements gathering, Requirement validations, Field level validations, Comprehensive design, Build Testing and SIT Execution.
  • Responsibilities:.
  • Worked as Test Engineer for SAMBA Bank Core transformation project.
  • The product was T24.
  • Developed by Temenos R14.
  • Understanding the business requirement.
  • Preparation of clarification document.
  • Reverse presentation about the module and domain.
  • Designed SIT & UAT Test Scenarios, Test conditions and Test cases.
  • Involved in peer review for the designed cases.
  • Execution of UAT, Regression testing.
  • Preparation of Test data and Master data sheet.
  • Reporting mechanism for Defect & Execution Reports.
  • Involved in ETL Field Logic Validations Post and Pre conversion of Files in Source and TargetSystems.
  • Created and executed test cases based on test strategy and test plans based on ETL mapping.
  • Wrote test cases based on ETL mapping document for testing the entire ETL workflow.
  • Strong Business and Functional exposure on various business Financial Applications.
Associate Consultant, 01/2011 to 04/2012
SAMBA BANK CORE BANKING TRANSFORMATION, ,
  • Project Tittle : Scope International ( Subsidiary of standard charted Bank). Application : EBBS Core Banking System Standard Charted Bank(SCB) is one of the largest bank having branches in 42 countries.
  • Currently they are using EBBS application as the Core Banking System.
  • Now SCB is performing a OTA project to Increase Performance and Response time by breaking core banking into Services.
  • It is the largest Technical program and first Bank to Implement Core banking into Services.
  • The project initially started in Agile Methodology Till IUT Phase followed By Waterfall Model for SIT Testing Responsibilities:.
  • Worked as Associate consultant in Capgemini for Standard charted Bank Online Transaction processing Project.
  • The Product was EBBS developed by Inhouse Development by Scope.
  • Involved in Agile Methodology.
  • Preparation of Unit test cases execution in Eclipse , Soap UI.
  • Reverse presentation about the module and domain.
  • Designed SIT & UAT Test Scenarios, Test conditions and Test cases.
  • Involved in peer review for the designed cases.
Test Engineer, 07/XXX9 to 2011
Standard Charted Bank, , India
  • Insurance Processing System is designed keeping in mind the people and their needs on the insurance segment.
  • The company provides different insurance coverage with different plans and insured term values.
  • It suits all the mid level and high level insurance companies across the continent.
  • The objective of the project is to provide an efficient environment to reduce the time and the manpower and give companies' centralized software solution by giving them a customized application.
  • Responsibilities:.
  • Addressed all aspects of the claim processing lifecycle, starting from identifying a claim right up to closure.
  • Analyzing and creating Business requirements and use cases by contacting the Onsite team and clients.
  • Prepared positive, negative test cases according to the specifications.
  • Worked on Black Box Testing - Functional Testing, Regression Testing and Ad Hoc Testing.
  • Involved in bug tracking and bug reporting using Test director 8.0.
  • Developed Test scenarios for the Inbound Calling.
  • Extensively Involved in Testing multi campaign and dynamic campaign creation.
  • Created tables and views in the database with the required constraints.
  • Wrote client level triggers and procedures.
  • Involved in manual testing, for the GUI and Functionality of the application.
  • Environment : Windows, .NET(C#.net and ASP.net).
Education
Bachelor of Arts: Business Administration, Expected in 2013
San Francisco State University - San Francisco, CA
GPA:

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    Job Titles Held:

    • QA Selenium Tester
    • Quote Engine
    • QA Analyst/QA Lead
    • McLeod iBIS
    • QA Tester
    • QA Tester
    • Associate Consultant
    • Test Engineer

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