QA & Package Handler Resume Example
Resume Score: 85%
Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.Team-oriented Retail Sales Associate who works well in a collaborative environment, yet thrives on personal sales achievements.
Perfect attendance record MS Office proficient Approachable Flexible Dedicated team player Cheerful and energetic Team leadership |
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Proofpoint Inc － Boston , MA
Resolved product issues and shared benefits of new technology. Managed quality communication, customer support and product representation for each client. Accurately logged all daily shipping and receiving orders. Assisted customers in finding out-of-stock items. Maintained accurate stock records and schedules. Processed customs duties and fees quickly to release international shipments. Evaluated operational records and made scheduling adjustments to maximize efficiency. Unloaded, picked, staged and loaded products for shipping. Operated MS Excel shipping system efficiently and accurately. Worked at a rapid pace to meet tight deadlines.
Gone Shipping － City , STATE
Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning. Managed quality communication, customer support and product representation for each client. Worked under strict deadlines and responded to service requests and emergency call-outs. Promptly responded to general inquiries from members, staff, and clients via mail, e-mail and fax. Successfully interacted with customers and retail buyers to expedite orders. Kept abreast of rapidly evolving technology. Processed merchandise returns and exchanges. Demonstrated that customers come first by serving them with a sense of urgency. Worked as a team member to provide the highest level of service to customers. Maintained friendly and professional customer interactions. Verified that all merchandising standards were maintained on a daily basis.
3.25 GPA
Member of Student Government Association Club
Minor in Psychology
Advanced coursework in Intercultural Communication & Communication for Classroom Teachers
3.47 GPA
Member of Student Government Association Club
Advanced coursework in College Algebra, United States History I & II, American Government I & II, Microcomputer Applications, Intro. to Philosophy, General Psychology, Spanish for Spanish Speakers I, & Interpersonal Communications.
3.17 GPA
Perfect Attendance
Thrive in team setting, easily motivated, natural leader, and quick learner, able to multi-task, able to take initiative and work effectively
Active Learner: Constantly looking for new opportunities to become knowledgeable, actively engaging in new hobbies and networking events that assist in building relationships and an exceptional work environment. Interpersonal:
Excellent communication skills and creative writing skills, can work independently or in groups, minimal supervision needed, able to self-start projects with innovative creativity and ideas, excellent presentation skills and excellent with promoting and marketing, able to provide excellent customer service in a friendly and prompt manner, able to meet and exceed monthly sales goals references.
- Exceptional listener and communicator who effectively conveys information verbally and in writing.
- Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes.
- Computer-literate performer with extensive software proficiency covering wide variety of applications.
- Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
- Proven relationship-builder with unsurpassed interpersonal skills.
- Goal-driven leader who maintains a productive climate and confidently motivates, mobilizes, and coaches employees to meet high performance standards.
- Personable professional whose strengths include cultural sensitivity and an ability to build rapport with a diverse workforce in multicultural settings.
- Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
- Innovative problem-solver who can generate workable solutions and resolve complaints.
- Resourceful team player who excels at building trusting relationships with customers and colleagues.
- Leadership: Thrive in team setting, easily motivated, natural leader, and quick learner, able to multi-task, able to take initiative and work effectively Active Learner: Constantly looking for new opportunities to become knowledgeable, actively engaging in new hobbies and networking events that assist in building relationships and an exceptional work environment. Interpersonal: Excellent communication skills and creative writing skills, can work independently or in groups, minimal supervision needed, able to self-start projects with innovative creativity and ideas, excellent presentation skills and excellent with promoting and marketing, able to provide excellent customer service in a friendly and prompt manner, able to meet and exceed monthly sales goals references Available Upon Request
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Resume Overview
School Attended
- The University of Texas Pan-American
- South Texas College
- Edinburg High School
Job Titles Held:
- QA & Package Handler
- QA & Manager
Degrees
- Bachelor of Arts , Communication Studies 2015
Associates of Arts , Interdisciplinary Studies 2014
High School Diploma 5 2006
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