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QA Manager Resume Example

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QA MANAGER
Summary

Software Quality Analyst with 9 years of testing and error diagnosis in Desktop, Web and Mobile applications. Analyzed software in all stages of development to isolate issues and resolve errors. Determined to provide effective solutions through exceptional communication and software comprehension. Multitasking individual focused on team collaboration, execution of successful software-testing practices. Proactive approach to engaging extensive coding expertise.

Skills
  • Automation Tools - Selenium RC, Selenium Webdriver, Robotium, TestNG, JMeter, Quick Test Professional.
  • Defect Tracking Tools - Jira, Clear Quest, Test Manager, Quality center, Bugzilla, Testopia, Visual Studio.
  • Languages - C, C++, Python, My SQL, VB Script, Java, PERL Scripts, JavaScript.
  • Development Tools - Eclipse, Microsoft Visual Studio, Microsoft Visual SourceSafe, Jenkins, Maven.
  • Databases - Oracle 10g, MS SQL-Server V6.5, MS Access 2000, Novell Netware.
  • Project Management Tools - Jira, Clarity.
  • Configuration Management - GitHub, Tortoise subversion.
Experience
12/2018 - CurrentCompany NameCity, State
QA Manager
  • Implemented Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Defined QA workflows and processes in fast-paced, Agile and distributed models using tools such as whiteboarding and mind mapping.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Delegated tasks to each team member, regularly assessing workloads to complete tasks on time and within project parameters.
  • Meet with Account Services Team and Product Development Team to discuss requirements and automation processes.
  • Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Set up automation frameworks, tools, and methodology to assist future users and streamline automation.
  • Maintained detailed record keeping and updated project documentation to compile reports.
  • Tracked software bugs and detailed all information regarding findings and resolution techniques in documentation for Product development team.
  • Automated all functional and regression testing approaches to streamline software production.
  • Ran automation scripts using Selenium to maintain organizational efficiency.
  • Updated software documentation and user guides to align with current features and comply with best-practice standards.
01/2013 - 11/2014Company NameCity, State
Test Analyst
  • Fair knowledge on Microsoft Sharepoint and Microsoft Project Server architecture, features, implementation, installation, and set up as per the Microsoft standards.
  • Expertise in Migration process of Sharepoint server and Migration testing of Nintex Products.
  • Involved in Design phase, Implementation Phase and Testing phase of a product development.
  • Participated in Sprint Planning, Retrospective Meeting, Backlog Review and daily Scrum meetings to update on project progress.
  • Trained and mentored team members on best and most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Checked software programs for usability, functionality, and design issues.
  • Consulted with product owners and developers to fully understand intended features and functionality.
  • Designed and updated test cases to complete consistent manual tests.
  • Planned, implemented and monitored software testing by coordinating with staff and holding test review meetings.
08/2010 - 12/2013Company NameCity, State
Senior Software Engineer
  • Worked with Agile and Scrum methodologies to accomplish project milestones and meet demanding timelines.
  • Documented identified defects using Testopia and helped developers complete further testing and resolve issues.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Performed extensive user interface testing in mobile devices, including Windows, Android and iOS.
  • Consulted with product owners and developers to fully understand intended features and functionality.
  • Set up automation frameworks, tools and methodology to assist future users and streamline automation.
  • Ran automation scripts using Robotium to maintain organizational efficiency.
10/2007 - 07/2010Company NameCity, State
Senior Software Engineer
  • Performed functional, non-functional, Localization, Regression and performance tests for Windows and Mac Desktop applications
  • Tested Web application compatibility and performance to recommend cross-browser compatibility improvements to web development team.
  • Created proof-of-concept prototype applications for demonstration and evaluation purposes.
  • Worked closely with development team members to identify and remove software bugs.
  • Tested functionality, performance and compliance of each product against design specifications to maintain strong development standards and high customer satisfaction.
  • Planned and implemented automated testing scripts with Quick Test Professional reducing labor hours by 40%.
  • Resolved production issues promptly by using automation scripts on pre-production environment resulting in better productivity and improved workflows.
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity.
  • Mentored and Trained junior QA engineers to increase productivity.
Education and Training
12/2016City
Master of Arts in Business AdministrationUniversity Of The Incarnate Word - Texas
  • The National Society of Leadership and Success Member
  • 3.8 GPA
  • Major in Organizational Development
07/2007City
Bachelor of Engineering in Electrical And ElectronicsSir M Visveswaraya Institute Of Technology
  • Ranked Top of the class - First class with distinction
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Resume Overview

School Attended

  • University Of The Incarnate Word - Texas
  • Sir M Visveswaraya Institute Of Technology

Job Titles Held:

  • QA Manager
  • Test Analyst
  • Senior Software Engineer

Degrees

  • Master of Arts in Business Administration
    Bachelor of Engineering in Electrical And Electronics

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