LiveCareer-Resume

qa lead resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
  • Software QA Lead with over 12 years of experience in IT Industry. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.
  • Collaborate well to test, implement, refine and enhance systems and meet current and expected business needs. Excellent research, reporting and communication strengths developed over 12 year career.
  • Methodical Tester with experience supporting product design and development by building comprehensive test plans and employing strategic resources. Strong background writing, executing and reporting test data. Dedicated to offering product insight throughout development and deployment.
  • Define, analyze and resolve complex enterprise-wide problems. Solution-oriented and driven with superior project management and leadership abilities.
  • Results-driven with solid background directly inspecting systems such as WSS and Calypso system for conformance with specifications. Assigns grades and removes defective items to meet quality targets. Reports on findings and helps coordinate corrective actions at all production stages.
  • Successful at authoring test cases, estimating workloads and documenting findings. Knowledgeable about functional, exploratory and negative tests. Well-versed in Agile development methodology.
  • Detail-oriented Quality Control Analyst well-versed in qualitative and quantitative analysis techniques. Strong background in collecting and analyzing quality measures and making recommendations for process and quality improvements.
  • Quality expert with success reviewing features and assessing functionality to identify common and complex software problems. Special experience in Wallstreet System - WSS, Calypso and Mobile Applications - iOS, Android, Windows software illustrated over12 years of experience. Collaborates with cross-functional team members to enhance software package quality.
  • Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.
  • Outstanding performer in Business Analysis, QA and Testing with extensive knowledge about Capital Market, FX domain (WSS and Calypso system). Proven success in leadership, operational excellence and organizational development with keen understanding of elements of business.
  • Expertly assist IT design, testing and maintenance to preserve application effectiveness. Actively resolves technical complications during application QA testing.
  • Have hands-on experience in a very complex and large web-based application (portal) testing built on JAVA, .Net, Oracle & SQL Server (backend database), middleware (web-services, API calls testing using SOAP UI), backend batch jobs, and interfaces.
  • Have experience in various Agile and Testing Tools – Version One, Rally, ALM QC, JIRA, Mantis, TestLink.Have Experience working in an Agile (Scrum, Kanban) environment/team focusing on sprint by sprint deliveries.
  • Fully versed in complete SDLC. Open and clear communicator with good multitasking skills, organized nature and strong attention to detail. Highly skilled at creating detailed reports, maintaining records and working with management to resolve concerns.
Skills
  • Technical Analysis & Technical Writing
  • Business operations
  • Business Process Mapping
  • Test case scenarios
  • Data Mapping
  • Workflow Analysis
  • SDLC - Agile, Waterfall methodology
  • Documentation skills
  • Pivot tables
  • SQL and databases
  • Release planning
  • Quality Control Testing
  • Correction action planning
  • Test implementation
  • Test Strategies and Coverages
  • Test Plan Creation
  • Hardware and software installation
  • Automation knowledge
  • Manual and automated testing
  • Manual test case preparation
  • Data extracting
  • SQL development
  • Application Testing
  • Compatibility testing
  • Compatibility Verification
  • Defect monitoring Tracking
  • Team management
  • Supervision
  • Problem resolution
  • Process improvement
  • Relationship development
  • Bug Report Oversight
  • API design knowledge
Work History
QA Lead, 12/2018 - Current
Agreeya Solutions Topeka, KS, USA
  • Participate in requirement gathering sessions with users to understand the client’ existing business functions and processes.
  • Oversee all aspects of quality assurance, including establishing metrics, applying industry best practices and developing new tools and processes.
  • Work alongside management to develop testing and improvement plans.
  • Participate in all aspects of product testing, including test plan development, execution and delivery of well-tested solutions with short time to release.
  • Manage testing initiatives, establishing metrics, standards, methodology and necessary testing precautions and scheduling execution.
  • Recommend Testing strategies and methods to improve test plans and test processes.
  • Collaborate with Product Owner, Scrum Master and development Team to stay current on product features and intended functionality.
  • Create requirements for milestones and monitored completion of tasks for QA team.
  • Act as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
  • Establish new and improved QA processes by developing test processes, test cases and assigning and executing tests.
  • Communicate directly with QA team to resolve user-reported problems and questions.
  • Create both real-time and accelerated testing scenarios for long-term and expedited development schedules.
  • Investigate variances, perform root-cause analysis and documented corrective actions to resolve complications.
  • Write and optimize test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Direct day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
  • Guide QA team in Onshore/Offshore and Agile environment, coaching employees to maintain best-in-class testing.
  • Record test results in Quality Center, JIRA detailing testing processes, results and suggestions for production team.
  • Use SQL to validate test results and recommend corrective actions.
  • Coordinate with offshore development teams, delivering remote lectures on testing techniques, tools and protocols.
  • Maintain authoritative knowledge of multiple software testing and agile tools, including ALM QC, JIRA, UFT, Selenium, Version One, Rally during product development stages and releases.
  • Write, review and approve documents to preserve quality assurance.
Senior Test Analyst, 07/2012 - 12/2018
Carefirst Salisbury, MD,
  • Collaborated with developers and product owners to stay current on product features and intended functionality.
  • Operated under Agile and Scrum frameworks to complete releases every 2 Weeks and well-organized sprints.
  • Identified and tracked defects with ALM QC, JIRA and supported developers in resolving problems by completing additional tests.
  • Acted as key point of contact for all QA aspects of releases by providing QA services and coordinating QA resources internally and externally.
  • Established new and improved QA processes by developing test processes, test cases and assigning and executing tests.
    Communicated directly with QA team to resolve user-reported problems and questions.
  • Created both real-time and accelerated testing scenarios for long-term and expedited development schedules.
  • Investigated variances, perform root-cause analysis and documented corrective actions to resolve complications.
  • Wrote and optimize test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Directed day-to-day quality assurance department activities, establishing rapport with team members to facilitate effective communication and coordination.
  • Guided QA team in Offshore and Agile environment, coaching employees to maintain best-in-class testing.
    Recorded test results in Quality Center, JIRA detailing testing processes, results and suggestions for production team.
  • Used SQL to validate test results and recommend corrective actions.
  • Coordinated with offshore development teams, delivering remote lectures on testing techniques, tools and protocols.
  • Maintained authoritative knowledge of multiple software testing and agile tools, including ALM QC, JIRA, UFT, Selenium, Version One, Rally during product development stages and releases.
  • Wrote, review and approve documents to preserve quality assurance.
  • Reduced overall testing hours 85% by writing and optimizing automation test scripts in UFT and Selenium.
  • Effectively interacted with Development departments regarding software defects and environment issues, working closely to develop innovative solutions.
  • Created accurate and efficient test scripts in UFT and Selenium to manage automated testing of certain products and features.
  • Directed off-site teams completing all tests to support successful product development stages and releases.
  • Authored and maintained well-organized, efficient and successful manual test cases for entire team.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Tracked, prioritized and organized defects with QC ALM and JIRA, working with development team to facilitate timely corrections.
  • Updated training database to help resolve common issues.
    Performed internal audits to maintain operating procedure and regulatory standards compliance.
  • Analyzed quality management system metrics to identify trends, lead improvement projects and prepare third-party inspections and audits.
Software Test Engineer, 04/2010 - 06/2012
Aurora Flight Sciences Columbus, MS,
  • Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
  • Designed testing scenarios,Test Cases and test conditions for usability testing.
  • Created accurate and efficient test scripts in Test Director to manage automated testing of certain products and features.
  • Effectively interacted with QA and Development team departments regarding software defects and environment issues, working closely to develop innovative solutions.
  • Identified and tracked defects with Test Director, Mantis, and supported developers in resolving problems by completing additional tests.
  • Consulted regularly with QA Leads, Managers and internal customers on application development project status and software-related technical issues.
  • Participated in completing Functional, Integration, Regression tests to support successful product development stages and releases.
  • Increased and improved knowledge of Web and Mobile Applications software and Testing tools by engaging in all available trainings and seminars.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Debugged code and located root causes of problems by reviewing configuration files and logs.
  • Monitored debugging process results and investigated causes of non-conforming software.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Collaborated with QA Leads, developers and Managers to stay current on product features and intended functionality.
  • Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
Software Test Engineer, 07/2008 - 03/2010
Aurora Flight Sciences Bridgeport, WV,
  • Reviewed requirements, specifications and technical design documents to provide timely and meaningful feedback.
  • Designed testing scenarios,Test Cases and test conditions for usability testing.
  • Created accurate and efficient test scripts in Test Director to manage automated testing of certain products and features.
  • Effectively interacted with QA and Development team departments regarding software defects and environment issues, working closely to develop innovative solutions.
  • Identified and tracked defects with Test Director, Mantis, and supported developers in resolving problems by completing additional tests.
  • Consulted regularly with QA Leads, Managers and internal customers on application development project status and software-related technical issues.
  • Participated in completing Functional, Integration, Regression tests to support successful product development stages and releases.
  • Increased and improved knowledge of Web and Mobile Applications software and Testing tools by engaging in all available trainings and seminars.
  • Completed in-depth usability testing on Windows, Android and iOS mobile devices.
  • Debugged code and located root causes of problems by reviewing configuration files and logs.
  • Monitored debugging process results and investigated causes of non-conforming software.
  • Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
  • Collaborated with QA Leads, developers and Managers to stay current on product features and intended functionality.
  • Gathered data on integration issues and vulnerabilities and reported all findings, including improvement recommendations.
Education
Bachelor of Science: Information Technology, Expected in 2008
-
Mumbai University - ,
GPA:
Status -
Certifications

Certified Scrum Master, PMP Certification Exam Preparatory Program (Appearing for PMP Certification)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Mumbai University

Job Titles Held:

  • QA Lead
  • Senior Test Analyst
  • Software Test Engineer
  • Software Test Engineer

Degrees

  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: