PUBLIC SERVICE ADMINISTRATOR II - LAB TECHNICIAN SUPERVISOR
Medical Care and Laboratory Technician supervisor with 14 years patient care and laboratory experience, as well as completing continued education courses to maintain emergency patient care and laboratory skills.
In -patient / Out-patient care
Lab testing and reporting
Health science industry background
Inventory management aptitude
CLIA,CDC, DOT & EPA compliance
Data and statistical analysis
Sharp critical thinker
Lab equipment maintenance
Lotus and Visio
Public Service Administrator II - Lab Technician Supervisor, 01/2011
to Current Kansas Department of Health & Environmental Laboratory – Topeka,
Performs clerical and administrative tasks specializing in correspondence to state agencies, facilities, physician, water bureaus, collectors, and numerous internal and external customers.
Performs quality customer service for all internal and external customers with inquires, concerns, requests and corrections / amendments.
Ability to organize daily work load as necessary to complete all labs and follow up needed for testing.
Properly calibrated and adjusted malfunctioning equipment to ensure precise test results.
Prepares and supervise specimens for analysis and established proper chronological priorities in testing.
Creates worksheets and logged samples correctly into the computerized tracking system.
Orders supplies, obtained pricing and quotes, prepared purchase requests and maintained an organized expense log.
Manages specimen sample handling, receiving, storage and inventory.
Wrote standard operating procedures for health and environment processes.
Prepared and passed all CLIA, CDC, DOT, and EPA inspections and audits.
Compliance of Federal and State regulations and internal controls.
Ship and receive health and environmental samples in accordance with current protocols.
First Sergeant - Non-Commissioned Officer in Charge, 07/2012
to Current United States Army - 4204th Army Hospital – Topeka,
Manages noncommissioned officer development, manages pay issues, supervises administrative issues, manages the promotable soldiers within the company unit.
Plans and coordinates logistics and training materials for medical training, hospital Battalion meetings and staff events.
Creates detailed training schedules and identified Soldiers for training.
Directs Soldiers in performance of tasks, duties and completing required jobs.
Screens new Soldiers and coordinate in-person interviews with the Commander and self.
Mentors over 189 Soldiers not meeting Army standards, and professional progression.
RTS Medical Clinical Instructor Lockheed Martin, 01/2009
to 01/2011 Regional Training Site Medical – Fort McCoy,
Instructor of PAD, BLS, CLS, ACLS, Tactical Combat Casualty Care, Detainee Care & Operations, NREMT-B and Combat Medic continued education for certification.
Appointed Instructor of the Year by Training Medical Corps of US Department of Defense Special Duty.
Conducted combat and clinical medical military training for military service members and civilian Department of Defense new hires.
Planned, organized, and created schedules for basic, experienced and advance medical and administration training.
Kept organized records and documentation of course training for RTSM of over 3000 students.
Inspected and evaluated training site, equipment, and training personnel.
Staff Sergeant - Instructor Writer, 01/2009
to 07/2012 United States Army - 8th Battalion, 4th Brigade – Fort Mccoy,
Facilitated and organized platoon instruction of courses (BLS,CLS,NREMT-B,ACLS,TMC,TC3).
Directed and managed course training, equipment, vehicle training, and instructors.
Coordinated headquarter sections for personnel and training.
Upheld the position of Instructor/ Writer/Trainer of the Year.
Maintained company operations as the non-commissioned officer in charge (NCOIC) over APFT and medical readiness along with my S1 and S3 duties.
Prepared meetings with instructors, necessary records, document management and training schedules.
Staff Sergeant - Instructor Writer, 09/2007
to 01/2009 United States Army - Pre-Deployment Medical Training Battalion – Fort Sam Houston,
Performed as Non-Commissioned Officer in Charge of Platoon and all incoming Soldiers.
Lead Non-Commissioned Officer in Charge of medical pre-deployment courses.
Managed the course codes, test security, and logistics ten training sites.
Supported unit in both headquarters positions of training and promotion personnel files.
Upheld the position of Instructor / Writer/Trainer of the Quarter for the Battalion.
Maintained company operations as the Non-Commissioned Officer in Charge over training sites, equipment coordination, and records for NREMT and Combat certification.
Coordinated the Army Physical Fitness Training program and increased 13% pass for Battalion from prior year.
Provided additional advice for mobilization and equipment issues.
Staff Sergeant- Non Commissioned Officer, 04/2005
to 09/2007 United States Army - 343rd Medical Ambulance Company – Richmond,
Identified as Non-Commissioned Officer in Charge of over 35 Soldiers with medical occupational specialty.
Instructed medical combat lifesaver courses.
Managed refresher NREMT training for Unit Soldiers.
Supported the Unit, as Platoon sergeant in charge of 12 medical ambulances and driving required missions.
Maintained company operations as the Non-Commissioned Officer in Charge over Unit training, records and equipment.
Deployed to Iraq to support United States Army mission.
Combat Medic for Armed Forces in SW Asia Duties and Responsibilities.
Provided emergency medical treatment at the point of wounding, primary care and health protection and evacuation from a point of injury or illness.
Provided health care treatment for medical units, hospitals and clinics to assist doctors and nurses with patients.
Properly reviewed patient files and records to prepare patient plan, and present to physician.
Sergeant - Healthcare Specialist/ Medic, 09/2002
to 04/2005 United States Army - 18th Field Army Hospital – Fort Story,
Identified as Non Commissioned Officer of 48 medical specialty Soldiers.
Instructed over 100 Soldiers completing continued education for NREMT and BLS.
Managed Soldiers and responsibility for their health, welfare and safety.
Ensured that Soldiers met standards in personal appearance, maintained account of individual unit equipment and property.
Ensured standards and Unit mission were followed.
Regularly took courses to maintain and add skills and qualifications to my record.
Provided emergency medical treatment and evacuation for patients.
Restaurant General Manager - Trainer, 07/1988
to 12/2009 YUM Brands Inc – Virginia Beach,
Created company's first employee manual including training and development.
Liaised with contractors, health department, and vendors to open more than twelve new Units in two years following proper protocols and standard operating procedures.
Ordered product and supplies bi-weekly to support growing business.
Wrote and organized unit schedules to grow the business.
Audited other units files to verify state labor guidelines being followed.
Facilitated and organized record storage and access by maintaining filing system for all units in area.
Planned, coordinated, scheduled and arranged meetings for market training and new roll outs.
Recruited and trained management and team members for professional development.
Directed daily operations of a 2 million dollar restaurant
Compliant with company and health department standards.
Planned and coordinated logistics and materials for supervisor and salary management training 16 week program and supporting events.
Maintained Unit profit and loss statement records to reflect high margin of profit and little to no turnover.
High School Diploma: Civilian/Military General Studies,
1988 Hayden Catholic High School - Topeka,
Top 5% of class
Recipient of Who's Who award
Office Administration coursework
Criminal Law coursework
Emphasis in public speaking
Girl Scout representative for government functions
Recipient of Girl Scout Gold Award
Served as a Cadet for Topeka Police Department
Health and Human Sciences: Medical and Trauma Healthcare,
2003 Academy of Health Sciences - Fort Sam Houston,
Top 5% of class
Emphasis in Medical and Trauma patient care
Continuing education in Environmental Health
Continuing education in Healthcare
Continuing education in Medical Treatment
Continuing education in Trauma Care
Continuing education in Emergency Care and Evacuation
Continuing education in Respiratory Care
Continued education in Medical Laboratory Technology
Coursework in Data and Statistical Analysis
Coursework in Laboratory Equipment Calibration
Built protocol of filing, laboratory information entry of multiple testing, forms, and documentation based on standard operating procedures
Effectively implemented improvements written by CLIA and EPA inspectors on yearly audit documents.
Certified Laboratory Quality Improvement Train the Trainer.
Corrected and ensured compliance with all Federal and State regulations and internal controls to uphold Kansas Department of Health and Environmental Laboratory certification.
Built procedures for employees to use quality improvement process tools and assigning, distributing, and reviewing work of others to build better team cohesion.
Prepare and train staff for all Department of Transportation, Clinical Laboratory Inspection Association, Federal Inspection Staff, and Environmental Protection Agency Certification Inspections yearly with 100% pass rate in my department.
Train, monitor and document competencies of staff to ensure compliance with regulations and internal controls to maintain standard operating procedures and policies yearly or upon new hire.
Manage and train individual and unit staff with new procedures, amended standards of operating procedures, and testing requirements for temporary study.
Publish and Manage all Unit standard operating procedures, polices, and publications yearly and as needed.
Directly supervised and improved preparing, shipping and receiving CAT A & B health specimens and environmental samples
Certification to support tri-state FEMA response
Federal Investigation Clearance
NREMT-B, ACLS, CLS, BLS, TC3, and Detainee Operation Care
Continually expanded on already in-depth knowledge of medical terminology by attending medical technology courses and seminars.
Instructor / Writer ACLS/ BLS/ CLS/ TC3/ EMT-B Non Commissioned Officer Course(s) Command Team Course