public relations and communications manager resume example with 11+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Innovative Marketing and Public Relations Manager with outstanding communication, interpersonal, and organizational skills. Adept at quickly assessing needs, developing plans, and implementing effective solutions that meet company needs in marketing and communications coordination. Dedicated to exceptional service and high levels of performance in every task.
Skills
Marketing strategies
Event production
Strategic Planning
Fundraising
Team Leadership
Client/Donor Relations
Staff management
Budgeting
Multitasking
Attention to Detail
Operations management
Business administration
Crisis Communications
Corporate and Community Communications
Work History
11/2019 to 06/2022Public Relations and Communications ManagerBuffalo Wild Wings | Wausau, WI,
Executed local internal communications and strategic marketing initiatives at the hospital level and served on regional strategic marketing team.
Partnered with other internal teams to ensure efficiency and consistency in supporting the strategic goals of OSF HealthCare.
Managed internal, external and crisis communications as the Public Information Officer (PIO).
Collaborated with media to encourage company and product coverage and promote brand mission and values.
Defined and achieved project and overall organizational vision, strategies and tactics.
Wrote and edited articles, web content, advertising copy, periodicals and publications for internal and external audiences.
Coordinated and managed sponsorships and sponsorship activation.
Developed relationships with community organizations to ensure that our innovative marketing and PR strategies were both understood and driven, by their needs and wants.
08/2017 to 03/2019ManagerCrh | Nampa, ID,
Created and managed corporate marketing plan, new hire processes and employee and client retention program.
Built a social media calendar for the year, and administered corporate online content.
Solely created an intranet database for the company, created and monitored the content and how it aligned with social media content and appropriate and related news stories.
Managed every detail of the event production process for all company and client events including special events.
Responsible for all travel arrangements for the leadership staff as it related to business trips, client meetings and events.
Maintained positive and ongoing relationships with all staff, clients, caterers, vendors and building management to ensure all needs and expectations were met and exceeded.
Synchronized all necessary departments to ensure all set ups and activities were executed in a timely manner.
Maintained team productivity by aligning day-to-day operations with overall business objectives.
Processed post-event summaries invoices, and critiqued execution of event for general client satisfaction.
Successfully managed and maintained budgets and operation reports for all events, travel and marketing projects, and also handled account payable for all event and company expenses.
Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.
Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
05/2015 to 08/2017Project ManagerChi-Chi LLC | City, STATE,
Through superior customer service and creative thinking, efficiently managed all aspects of company events while maximizing the client experience and reducing cost.
Worked with clients to create a distinct and lasting impression of their brand and company.
Maintained daily contact with consultants and vendors to discuss sales and marketing strategies, improve quality and generate additional business.
Managed all billing and budget responsibilities for our marketing and promotions clients.
Produced hundreds of sales proposals on tight deadlines as the sole support for numerous accounts in a busy sales department.
Worked with a web designer to create a new and functioning company website and sales platform.
01/2010 to 05/2015Marketing, Events and Outreach ManagerSt. Louis Public Radio | City, STATE,
Planned, coordinated and implemented all special events and marketing outreach projects.
Facilitated the coordination of special development and fundraising efforts.
Managed all volunteers and special event coordinators for station events.
Collaborated with paid event sponsors to secure project deliverables and manage donor relations.
Designed and processed station materials and mailings, including press releases, e-blasts, program cards, brochures, invitations and other special events and marketing materials.
Coordinated St. Louis Public Radio web page activity including the preparation and sending of station information to the web page designer and monitoring web page for timeliness and appropriateness.
Pioneered and managed the Young Friends Leadership Council (now Generation Listen) and successfully increased overall membership of the group from 200 to over 1,600 in three years through successful events, relevant content and relationship management.
Education
Expected in 12/2003 to to Bachelor's Business Administration | Saint Louis University, St Louis, MOGPA:
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