Versatile assistant offering administrative experience in both corporate and non-profit office environments.
Increased office organization by developing more efficient filing system and customer database protocols.
Received a merit raise for strong attention to detail, exemplary customer service and team-player attitude.
Successfully planned and executed corporate meetings, lunches and special events for groups of 3+ employees.
Wrote reports and correspondence from dictation and handwritten notes.
Handled all media and public relations inquiries.
Managed crisis communications, securing 2 media articles and editorials in support of the companies efforts
Established effective working relationships with clients, government officials and media representatives.
Developed a brand identity, including a distinctive graphic style and tone, for all company communications.
Interviews and other forms of contact per week for the nonprofits disaster relief efforts
Wrote original content for the official company blog, as well as community blogs.
Wrote and published human resources documents and employee guidelines.
Managed all media, press and public relations issues.
Cultivated positive relationships with the community through public relations campaigns.
Coached client representatives on effective communication with the public and employees.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Dispersed incoming mail to correct recipients throughout the office.
Created PowerPoint presentations used for educational development.
Received and screened a high volume of internal and external communications, including email and mail.
Managed daily office operations and maintenance of equipment.
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