Passionate about helping others. Detail-oriented Housing Manager exhibiting excellent communication, problem-solving and strategic planning skills. Certified Dental Assistant with many years of experience assisting with direct patient care, routine laboratory functions, patient record and office management.
As housing manager I managed a 250 unit low income housing community and supervised a staff of six . This included leasing/rent recertifications and partnering with community social service agencies to enhance the lives of the residents and create a safe place to live. Managing a budget of over one million dollars I worked with many vendors in the maintenance and construction industries as improvements were made to the property. These skills resulted in a annual low vacancy rate and a staff that worked with me for many years.
When secretary to the Executive Director of Housing duties included writing minutes and keeping records of the housing board meetings, assisting the accountant with accounts payable/receivable/payroll and the building manager with day to day operations. Interacting with the residents to assure a pleasant and safe place to live was essential.
In the dental field I worked as both a chair side assistant and office manager to create a comfortable harmonious experience for the patient.
Managed a low income 250 unit project. Leased, recertifed, met and referred residents to partner agencies for additional services and resources. Entered client data in a centralized database and maintained up-to-date case records for all residents. Collaborated with team members to identify and accomplish agency objectives. Supervised a staff of six evaluating team member performance and offering constructive feedback. Oversaw an annual budget of over one million dollars which aided the residents and maintained the building. Worked with various vendors in the maintenance and construction industries as improvements were made to the building.
Administrative Assistant to the Executive Director of Housing.Duties included attending monthly housing board meetings, writing the minutes and assisting the director with administrative aspects of the agency. Also aided the accountant with payables/receivables/payroll and the building manager with day to day operations. Interacted with the residents and their needs as this was an on site office.
This position was my introduction to computers. Scheduled office appointments, surgery, and filed insurance claims.
Duties included chair side assisting, sterilization, inventory procurement, x-ray development, scheduling and billing. Most importantly creating a pleasant congenial environment for the patients.
Assisted dentist with diagnostic, preventative, and general dental procedures and performed office duties which included scheduling, billing, and inventory.
Various classes in facility management
A variety of business related classes in human resources, personal growth, client service education, and housing industry.
Public Housing Manager
Certified Apartment Manager
National Apartment Leasing Manager
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