Officer within the 102nd Mobile Public Affairs Detachment tasked to guide a team of PA specialists in the production of media related materials addressing Mississippi National Guard events.
Responsible for the general health, welfare, readiness, and training of 15 Soldiers and their families, providing visual techniques and communication support for the Mississippi Army National Guard, while preparing the unit to conduct and report all media and community both issues.
Responsible for the accountability and maintenance of over $850,000 worth of equipment to include visual arts computers (13 Apple MacBook Airs, 13 Adobe Creative Suites Programs, 6 Cannon cameras with lenses and accessories) and other sensitive items.
Developed key messaging, branding and positioning statements.
Developed and managed communications strategies, plans and budgets.
Drafted and managed print, online and social media communications designed to promote company brand, image and values.
Supervised multiple cashiers and warehouse staff; develop work schedules for over 100 associates, oversee 3,200 products and a multimillion-dollar warehouse operation.
Resolve 20 to 30 customer complaints per shift while striving to achieve customer satisfaction, ensure safety and company policies are followed, supervise front end offices and establishments, and coordinate cash drops, banking functions, and maintain computerized records.
Interviewed job candidates and made staffing decisions.
Counted cash drawers and made bank deposits.
Assigned employees to specific duties to best meet the needs of the store.
Acted professionally and patiently when addressing negative customer feedback.
Trained and supervised junior soldiers on the standard and duet nexus and recipes if the Army.
Skilled in inventory and food/supply ordering.
Knowledge safety concerning storage of meats, poultry, and other perishable items.
Prepared daily food items, and cooked simple foods and beverages.
Communicated with other kitchen team members to ensure food was prepared on time and correctly.
Monitored food preparation and serving techniques to ensure that proper procedures were followed.
Defense Information School
Public Affairs Officer Trainee
May - July 2016, Fort Meade, MD
Coordinated news releases, media responses, press packets and placement of stories in national trade publications. Created effective messaging using language, graphics, and marketing collateral. Updated digital media with active, timely content daily. Wrote and edited long- and short- form copy for blogs, websites, social media, presentations, training materials and more.
Adjutant General School
Human Resources Officer Trainee
January - April 2016, Fort Jackson, SC
Directed logistical training procedures by military regulations. Drafted military and nonmilitary correspondence.Developed and enforced company policy and procedures relating to all phases of human resources activity.
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