I seek to obtain a position that will utilize my strong customer service and human care skills, which will allow me the opportunity to effectively promote the goals and objectives of your company.
01/2013 to Current
Diamond health Care Southern Maryland Hospital
Partial Hospitalization Program.
Mental health Coordinator/Program Assistance.
Maintain patient satisfaction, Assist with monthly in-services.
Maintain records including updating vital signs address phone numbers any other changes in patients chart.
Perform specialize clerical and public contact in support of admissions and records function; operate a computer terminal and assigned software; communicate effectively both orally and in writing to exchange information, Schedule outside services follow up appointments for discharge.
Receive and process updated admissions applications, review for accuracy, completeness and determine residency according to state and federal guidelines.
Assist in day to day office issues, refer to supervisor when appropriate.
Ensure that admission packet is completed in a timely manner and all forms are organized in the right section.
Facilitate group sessions, Ability to react to stress productively.
Maintain patient's transportation to and from program safety.
Vital signs as needed.
Handle administrative duties related to office budgets and cost center, including maintaining and updated recordkeeping payroll and reports as needed.
Ensure that appropriate documentation is attached to each form.
Schedule and coordinate meetings and discharge planning.
Collect information for the charts.
Collaborates with behavior management technicians and provides support in the development of behavior support plans; maintains and facilitates communication with and between families and NPS mental health staff; develops transition plans for returning patients and assists with implementation; collects data and prepares a variety of reports, including detailed case histories, assessment and treatment plans.
01/2010 to 01/2013
Psychiatric Tech III/CNAMed Star Southern Maryland Hospital Psychiatric Unit
Demonstrates knowledge and skills to assess a situation consider alternatives and choose appropriate course of action.
Assists the nurse in gathering information to utilize in the nursing process: Assist with data base at the time admissions, taking into account level of anxiety and mental function of the patient; Assist in formulating care plans, paying special attention to extent of psychiatric involvement as determined .Implement all non-nursing patient care according to the care plan and the patient history; reports the patient's response to the plan in the progress notes on each shift.
Document patient assessments patient/family educational needs and referrals in all records, Offers the act of constructive feedback to patients as needed.
Renders specialized care to psychiatric patients to provide for comprehensive care.
Function as a team member to organize and prioritize responsibilities to complete daily requirements process charges when needed.
Vital signs intake and output of urine, Bathing, feeding and assist patients to the rest room that are fall risk.
Report any changes to the charge nurse.
Admission and discharge charting.
01/2008 to Current
Youth Advisor/Employment SpecialistSasha Bruce Youth work
Responsible for developing and facilitating a wide range of sessions addressing the skills necessary for young adults living independently within the SBY program.
Responsible for completing all employment skills assessments, developing job/and or vocational training opportunities for clients, conducting client assessments, developing individual treatment plans with clients, counseling clients and family members, and providing case management services.
Participates in weekly staff meetings, supervision with both the Program Director and Clinical Consultant, as well SBY trainings and in-service trainings that enhance counseling techniques.
01/2004 to 01/2008
Triage clerk/back end techDoctor's Hospital Emergency- Greenbelt Md
Perform vital signs, scheduling answering phone and insurance information.
Prepare exam rooms for next patient.
Enter and verify that all patients' demographics and billing information correctly entered/verified at time of check in.
Obtain signed statements.
Ensure all papers are filled out to enter into the system.
Perform insurance data entry.
Handle inquires and patient intakes.
Process encounters daily for and balance to-co payments.
Maintain daily schedules.
HD Woodson Diploma: Prince Georges Community College -
Excel Access and Word software, Multi phone systems, Certified life skills Instructor, CPR/First Aid Certified. Crisis Intervention Certified, Certified Nursing Assist, Nationally Certified Psychiatric Tech III, and EMR trained.