Talented Computer User Support Specialist with a knack for finding solutions quickly and exceeding customer expectations. Seeking to bring 15 years experience resolving complex software and hardware issues to a fast-paced tech environment.
Vast technical knowledge
Patient and diligent
Exceptional telephone etiquette
Agile software development
Customer relations specialist
Unsurpassed work ethic
Project development and lifecycle
Superb time management skills
Technical help desk experience
Strong analytical skills
Excellent problem solving skills
billing, call center, Client Support, documentation, EDI, functional, ICD10, migration, scheduling, SQL Server, website, business analyst, project management, Windows Server, Migration, Team Foundation, Salesforce, Sharepoint, ANSI Formats, Training, Documentation
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