property manager resume example with 18+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Dedicated Property Manager with concern for both sides of th equation, from residents to board members. Highly skilled in conflict resolution and mediation techniques. Talented at balancing concerns to provide harmonious operations. Quality-focused with genuine care for property conditions. Skilled at providing both resident satisfaction and fulfilling property owner needs. Provider of smooth operations and rapid conflict and crisis resolutions.
Skills
Skilled multi-tasker
Multi-family property management
Time management
Microsoft Office
Multitasking
Troubleshooting
Customer service
Decision-making
Analytical
Organizational skills
Valid Virginia driver's license
Education and Training
Judson High SchoolConverse, TXExpected in 05/2000 ā āHigh School Diploma: - GPA:
St Philips CollegeSan Antonio, TX, Expected in ā ā:Early Childhood Education - GPA:
NOVAManassas, VA, Expected in ā ā:Accounting - GPA:
Experience
Legend Management Group - Property Manager Mclean, VA, 03/2010 - Current
Automated office operations, managing client correspondence, record tracking, budgeting, and data communications.
Oversee repairs and enhancements by working closely with maintenance staff.
Perform regular inspections on buildings and common areas, identifying necessary repairs.
Save money by operating community within budget.
Update resident accounts with latest personal information and recent payments.
Recommend property improvements based on detailed evaluations of current property conditions.
Use communication, negotiation and problem-solving skills to settle neighborhood disputes.
Drive facility growth and increased resident morale by planning special activities.
Promote assurance of quick repairs and fixes for issues by immediately notifying proper contacts and determining estimated times of arrival.
Tactfully settle neighborhood disputes with strong communication, negotiation and issue resolution skills.
Current on legal needs and maintained HOA's good standing through collection of documentation and change implementation.
Keep HOA in good legal standing through proper documentation and implementation of required actions.
Drive tenant feedback to deliver information to management for corrective action.
Collaborate with board of directors to address financial matters and develop budgetary guidelines.
Demonstrate in-depth knowledge of community rules and regulations.
Coordinate and negotiate service agreements for trash removal, landscaping and other property services.
Facilitate timely resolution to neighborhood challenges and tenant complaints.
Answer calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Inspect grounds, facilities and equipment to determine repair and maintenance needs.
Oversee daily operations, maintenance and administration of property.
Manage routine maintenance and emergency response services provided by contractors and vendors.
Foster good working relationships with owners, residents and board members.
Implement processes to provide residents benefits of clean, safe and well-maintained community.
Manage day-to-day operations for 350-unit townhouse condominiums.
Developd strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
Reviewe and approve or deny invoices related to property costs based on budgetary and contractual specifications.
Catholic Health Initiative - Property Management Assistant Sioux City, IA, 10/2009 - 03/2010
Scheduled maintenance calls.
Maintained accurate and updated websites and printed materials.
Handled resident complaints and expedited maintenance requests.
Inspected properties regularly to identify deficiencies and schedule repairs.
Updated tenant and unit information to keep current in housing database.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Solicited and analyzed bids for repairs, renovation and general maintenance.
4 Wall Entertainment - Accounts Payable Associate Jensen Beach, FL, 02/2004 - 09/2009
Paid vendors and verified accounts and payment totals.
Handled all invoices and purchase orders by properly logging into system.
Carefully went over each invoice and requisition for payment.
Reconciled bank records and statements by verifying entries.
Reviewed invoices and expense reports to monitor expenditures.
Facilitated payment of invoices due by sending bill reminders and contacting clients.
Maintained accounting ledgers by verifying and posting account transactions.
Audited and processed credit card bills.
Charged expenses to accounts by analyzing expense reports.
Paid employees by calculating amounts owed and preparing checks.
Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
Verified, classified, computed, posted and recorded accounts payable data to confirm proper accounting.
Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
Reduced financial discrepancies by accurately processing invoices and journal entries.
Coded invoices and other records to maintain organized and accurate records.
Prepared and updated vendor files.
Checked accounting system on regular basis to monitor transactions.
Followed company's strict rules and procedures to maintain data integrity and confidentiality.
Assessed data and information to check entries, calculations and billing codes for accuracy.
Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
Verified vendor accounts by reviewing documentation, rectifying issues and contacting account holders.
Used exemplary communication and interaction skills to build strong working relationships with partners, employees and clients.
Covid Clinic - HR Assistant City, State, 08/2003 - 02/2004
Handled sensitive and confidential employee information with complete discretion.
Guided new hires through orientation and on-boarding and explained documentation requirements to facilitate HR process.
Processed onboarding paperwork for new hires and rehires.
Processed employee status changes, keeping human resources systems and employee records up to date.
Maintained training materials and benefits packets for new hires.
Prepared and posted job openings to appropriate job sites and newspapers.
Drove employee feedback to deliver information to management for corrective action.
Assessed and filtered resumes from potential job candidates to identify qualified individuals.
Posted well-written vacancy announcements using available recruitment tools to attract talented, highly skilled job applicants.
Organized company-wide events to increase personnel engagement and satisfaction.
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