• Participated in execution of grassroots marketing campaign. Interacted with customers on a face to face basis in order to drive traffic to stores.
• Assisted in customer service department of corporate office. Communicated with 30+ customers daily to resolve issues that had occurred at the store level. Obtained working knowledge in programs, Incomm and Desk.
• Evaluated cost effectiveness of grassroots marketing via spreadsheet
• Assisted E-Commerce department to increase online sales.
• Generated ideas for future marketing campaigns to increase customer loyalty and brand awareness
• Collaborated and partnered with 11 other interns in the implementation of street marketing campaigns.
• Contacted prospective customers by cold calling using the Yellow Pages and presented opportunities to purchase trucks
• Reorganized filing system, thus reduced time spent searching for pertinent files
• Constructed emails and corresponded with manufacturers and customers on behalf of supervisor
• Demonstrated multitasking skills on a daily basis through directing phone calls to correct departments and communicating with customers on logistics while collecting large sums of cash and providing accurate change
• Expedited closing period of daily accounts by inputting daily sales and organizing data in Excel throughout the business day
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