Dedicated License Real Estate Broker with more than 17 years overseeing a diversified portfolio of residential properties totaling approximately 128 units.Property Manager versed in all aspects of leasing, marketing, staffing, financial reviews and budgeting, I am Property Manager who genuinely cares about property conditions, resident satisfaction and fulfilling property owner needs.Versatile effective at being flexible and accommodating to each building's unique needs. Committed to providing quality service in all facets of property management.
Implemented new rent collection procedures, increasing rental income for 2014.Trained and mentored 3 new employees each year.
Conducted apartment tours for potential tenants and answered any questions.Collected and kept careful records of rental payments.Handled customer complaints personally to verify they were properly handled.Created staff schedules in response to tenants needs.Managed all day-to-day activities involving tenants, subcontractors and property management.Taught, promoted and enforced safe work practices among on-site staff.Conducted inventories of and delivered building supplies.Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.Monitored common areas for cleanliness and safety.Worked with the owners to identify, develop and achieve community goals and objectives.Developed and managed a highly skilled on-site staff through effective recruitment, training and motivation.Reviewed all leases to guarantee that tenants received the proper level of service.Monitored all infrastructure and building expenses and reviewed and approved invoices.Prepared and submitted monthly tenant visit logs in a timely manner.Updated tenant and unit information to keep current in housing database.Reviewed completed applications and assessed household information against file history and program regulations.Disbursed petty cash on an as-needed basis to engineering staff and property personnel.Maintained tenant relations with regular tenant visits and phone calls.Acted as liaison between construction manager and tenant during build-out phase of tenant suite.
Coursework in Business Management and AdministrationCoursework in Finance and AccountingCoursework in Organizational DevelopmentIntroduction to Business coursework
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