A highly effective professional with experience in
managing, marketing and auditing large properties. Well-versed in leasing,
Rehab, Rent Control Ordinance, Fair Housing, Lease-ups, Student housing,
training and monitoring. Strong negotiator and communicator who thoroughly
understands monitoring occupancy, delinquency, and financials. Customer service professional seeking a management role. Skilled in training staff and establishing rapport with clients. Self-motivated with exceptional communication and computer abilities.
Exceptional oral and written communication skills
Complex problem solving
Microsoft Office including Word, Excel, and PowerPoint
Yardi Voyager, Yardi Advantage, and Rent Roll
Trained in Accounting, Fair Housing, & Leasing training
09/2006 to 10/2007
Property AccountantR.W. Selby Inc. – Los Angeles, CA
Responsible for all financial statements for seven properties.
Maintained accurate accounts payable and vendor records.
Assisted with month end closing reports.
Maintained integrity of general ledger, including the chart of accounts.
Filed tax returns and prepared governmental reports in compliance with strict standards.
Analyzed monthly balance sheet accounts for corporate reporting.
Followed up on delinquent tenants and coordinated collection procedures.
Attended once a month financial meetings with CEO, Vice President, Regional managers, and managers.
02/2004 to 09/2006
Assistant Manager R.W. Selby & Co. Inc. – Los Angeles, CA
Assistant community manager for 582 unit luxury apartment complex, answered directly to the Regional Manager.
Supported leasing staff by
giving tours of the community and responding to marketing inquiries.
Completed final move-out walk-throughs for tenants.
Introduced and monitored effective lease renewal programs.
Carefully screened applicants for tenancy.
Verified that all customer complaints were handled promptly and appropriately.
Assisted with budget
control and setting up budgets for the following year.Coordinate all functions
for resident retention.Trained and oversaw a staff
of four Leasing Consultants and eight Service Technicians.Responsible for all
accounting including but not limited to rent collection, vendor invoices, and
deposit refunds.Worked with student housing
in regards to move ins, move outs, and resident retention.
08/2002 to 11/2002
Sub Rosa InvestigatorHorsemen Investigation – Huntington Beach, California A field level
investigator on behalf of insurance companies, claims administrators, law firms
gathered information, and acted as the main point of intelligence regarding the
cases to which I was assigned. Videotaped and report
write-ups regarding my findings.
02/2002 to 07/2002
Field InvestigationsMJM Investigations – Raleigh, North Carolina
Investigated workman\'s compensation claims.
Videotaped and report
write ups regarding my findings. Conducted interviews and
gathered statements pertaining to the accidents being investigated.
Collected, analyzed and interpreted information, documentation and physical evidence associated with investigations.
07/2000 to 02/2002
Assistant Manager Legacy Partners – Santa Clarita, California Assistant Community
Manager at a 558 unit apartment building. In charge of all aspects
of the accounts payable and receivable. Greeted, toured, and
qualified potential clients.
Prepared leases and
coordinated move-ins and move-outs. Trained and supervised a
staff of Five Leasing Consultants.
Bachelor of Science: Business Administration Walden University - Minneapolis, Minnesota
Bachelor of Arts: Child Development California University Northridge - Northridge, California
Associate of Arts: Physical Science Los Angeles Mission Collage - Sylmar, California