Prometric Site Technician Resume Example
A young committed professional with the ability to work under pressure, who specializes in administering Microsoft networks using windows server 2003/2008R2, hardware and TCP/IP network troubleshooting, Designing and implementation. Quick to assimilate new ideas, concepts and can work with recent technologies. Able to work well on own initiative and a team player who enjoys working with colleagues to meet deadlines and deliver services for the benefit of all and the growth of any organization
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- Bachelor Degree: Business Information Technology (BIT)-Njala University, Freetown Sierra Leone
- Higher Diploma: Hardware and Electronics Systems-Njala UniversityFreetown Sierra Leone
- High School Diploma- Ahmadiyya Secondary SchoolFreetown Sierra Leone
July 2013 to CurrentNA
- Provides support of IT facilities, PC/Desktop and IT end user support service delivery teams.
- Works with IT analysts to obtain status of voice and data network, server storage and ensure end.
- user environments are effectively maintained and supported.
- Participates in continuous improvement of end user service delivery for SRL?s IT operations, service planning, service quality and SLA performance, issue resolution and customer service.
- Install and support LANs, WANs, network segments, Internet, and intranet systems.
- Analyze, isolate and resolve network communication issues.
- Monitor networks to ensure security and availability to specific users.
- Manage and maintain network address assignment (DHCP and Static) Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
- Administer servers, desktop computers, printers, routers, switches, firewalls, SIP phones, personal digital assistants, smartphones, software deployment, security updates and patches.
April 2012 to June 2015Sierra Rutile Limited － City , STATE
- Provides support of IT facilities, PC/Desktop and IT end user support service delivery teams
- Works with IT analysts to obtain status of voice and data network, server storage and ensure end user environments are effectively maintained and supported
- Participates in continuous improvement of end user service delivery for SRL's IT operations, service planning, service quality and SLA performance, issue resolution and customer service
- Install and support LANs, WANs, network segments, Internet, and intranet systems
- Analyze, isolate and resolve network communication issues
- Monitor networks to ensure security and availability to specific users
- Manage and maintain network address assignment (DHCP and Static
- Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
- Administer servers, desktop computers, printers, routers, switches, firewalls, SIP phones, personal digital assistants, smart-phones, software deployment, security updates and patches.
December 2010 to July 2012Sierra Rutile Limited － City , STATE
- Installing, Configuring, Optimizing, Upgrading and Troubleshooting wireless Radios, Routers and switches
- Implementing and Managing Networks
- Implementing network Security
- Troubleshooting Networks
- Setting up small to medium sized networks
Currently include Sports, Novels, Technology and Adventure.
A young committed professional with ability to work under pressure, who specialises in administering Microsoft networks using windows server 2003/2008 R2, hardware and TCP/IP network troubleshooting, designing and implementation. Quick to assimilate new ideas, concepts and can work with recent technologies. Able to work well on own initiative and a team player who enjoys working with colleagues to meet deadlines and deliver services for the benefit of all and the growth of any organisation.
- Installing, Configuring, Optimizing, Upgrading and Troubleshooting PC Hardware, Operating Systems and PC Peripheral devices
- Designing, Installing, Configuring, Optimizing, Upgrading and Troubleshooting Wired and Wireless
- Administering Windows Server 2003/2008/2008R2
- Installing, Configuring, Optimizing, Upgrading and Troubleshooting Cisco Devices
- Installing, Configuring, Optimizing, Upgrading and Troubleshooting IPS/IDS Systems
- VSAT Technology and Management
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Resume Overview
School Attended
- Njala University
Job Titles Held:
- Prometric Site Technician
- IT Infrastructure Support Technician
- I.T Infrastructure Support Technician
- Internet Service Provider Technician
Degrees
- Bachelor of Science : Business Information Technology , 2011
Associate of Science : Hardware and Electronics Systems , 2011
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