Prometric Site Technician Resume Example Sierra Rutile Limited

PROMETRIC SITE TECHNICIAN

Summary

A young committed professional with the ability to work under pressure, who specializes in administering Microsoft networks using windows server 2003/2008R2, hardware and TCP/IP network troubleshooting, Designing and implementation. Quick to assimilate new ideas, concepts and can work with recent technologies. Able to work well on own initiative and a team player who enjoys working with colleagues to meet deadlines and deliver services for the benefit of all and the growth of any organization

Highlights

Installing, Configuring, Optimizing, Upgrading and Troubleshooting PC Hardware, Operating Systems and PC Peripheral devices
Designing, Installing, Configuring, Optimizing, Upgrading and Troubleshooting Wired and Wireless Networks
Administering Windows Server 2003/2008R2

Installing, Configuring, Optimizing, Upgrading and Troubleshooting Cisco Devices
Installing, Configuring, Optimizing, Upgrading and Troubleshooting IPS/IDS Systems
VSAT Technology and Management

Accomplishments

Bachelor Degree: Business Information Technology (BIT)-Njala University, Freetown Sierra Leone

Higher Diploma: Hardware and Electronics Systems-Njala UniversityFreetown Sierra Leone

High School Diploma- Ahmadiyya Secondary SchoolFreetown Sierra Leone

Experience

Prometric Site Technician

IT Infrastructure Support Technician
July 2013 to CurrentSierra Rutile Limited

Provides support of IT facilities, PC/Desktop and IT end user support service delivery teams.
Works with IT analysts to obtain status of voice and data network, server storage and ensure end.
user environments are effectively maintained and supported.
Participates in continuous improvement of end user service delivery for SRL?s IT operations, service planning, service quality and SLA performance, issue resolution and customer service.
Install and support LANs, WANs, network segments, Internet, and intranet systems.
Analyze, isolate and resolve network communication issues.
Monitor networks to ensure security and availability to specific users.
Manage and maintain network address assignment (DHCP and Static) Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers.
Administer servers, desktop computers, printers, routers, switches, firewalls, SIP phones, personal digital assistants, smartphones, software deployment, security updates and patches.

I.T Infrastructure Support Technician
April 2012 to June 2015Sierra Rutile Limited － Freetown, Western Area

Provides support of IT facilities, PC/Desktop and IT end user support service delivery teams
Works with IT analysts to obtain status of voice and data network, server storage and ensure end user environments are effectively maintained and supported
Participates in continuous improvement of end user service delivery for SRL's IT operations, service planning, service quality and SLA performance, issue resolution and customer service
Install and support LANs, WANs, network segments, Internet, and intranet systems
Analyze, isolate and resolve network communication issues
Monitor networks to ensure security and availability to specific users
Manage and maintain network address assignment (DHCP and Static
Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers
Administer servers, desktop computers, printers, routers, switches, firewalls, SIP phones, personal digital assistants, smart-phones, software deployment, security updates and patches.

Internet Service Provider Technician
December 2010 to July 2012COMIUM Sierra Leone Limited － Freetown, Western Area

Installing, Configuring, Optimizing, Upgrading and Troubleshooting wireless Radios, Routers and switches
Implementing and Managing Networks
Implementing network Security
Troubleshooting Networks
Setting up small to medium sized networks

Education

Bachelor of Science : Business Information Technology, 2011Njala University － Freetown, Western Area, Sierra Leone

Associate of Science : Hardware and Electronics Systems, 2011Njala University － Freetown, Western Area, Sierra Leone

Interests

Currently include Sports, Novels, Technology and Adventure.

Professional Affiliations

A young committed professional with ability to work under pressure, who specialises in administering Microsoft networks using windows server 2003/2008 R2, hardware and TCP/IP network troubleshooting, designing and implementation. Quick to assimilate new ideas, concepts and can work with recent technologies. Able to work well on own initiative and a team player who enjoys working with colleagues to meet deadlines and deliver services for the benefit of all and the growth of any organisation.

Skills

Installing, Configuring, Optimizing, Upgrading and Troubleshooting PC Hardware, Operating Systems and PC Peripheral devices
Designing, Installing, Configuring, Optimizing, Upgrading and Troubleshooting Wired and Wireless
Administering Windows Server 2003/2008/2008R2
Installing, Configuring, Optimizing, Upgrading and Troubleshooting Cisco Devices
Installing, Configuring, Optimizing, Upgrading and Troubleshooting IPS/IDS Systems
VSAT Technology and Management

Resume Overview

Companies Worked For:

Sierra Rutile Limited
COMIUM Sierra Leone Limited

School Attended

Njala University

Job Titles Held:

Prometric Site Technician
IT Infrastructure Support Technician
I.T Infrastructure Support Technician
Internet Service Provider Technician

Degrees

Bachelor of Science : Business Information Technology , 2011
Associate of Science : Hardware and Electronics Systems , 2011

Prometric Site Technician Resume Example

Resume Score: 90%

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