04/2013 to CurrentProject Manager - Logistics Toyota Tsusho America, Inc. － San Antonio, TX- Improve Floor Management Developmental System by clarifying each Group Leader's goal at the floor level based on company's vision in order to provide better directions to each team
- Enhance project leading skills of Assistant Managers, Group Leaders, and Specialists in all departments by training them on CPM (Change Point Management), PDCA (Plan Do Check Act), TBP (Toyota Business Practice).
- Architect new KPI-based model to improve Hero Logistics (subsidiary company) safety, leadership and efficiency platform
07/2010 to 03/2013Logistics Assistant ManagerToyota Tsusho America, Inc. － San Antonio, TX- Managed team of 16 supervisors who supported 240 team members responsible for the logistics and yard management operations of Toyota Motor Manufacturing in Texas. Maintained 99.5% on-time parts delivery rate.
- Created a best-in-class training program for new hires and drivers to improve safety awareness and standardized knowledge.
- Developed an innovative Floor Management Development System to identify issues in quality, productivity, cost, and safety. As a result, the overall number of dropped parts during transportation was reduced by 90%; reduction of safety incidents was also reduced by 65%.
05/2007 to 07/2010Logistics SpecialistToyota Tsusho America, Inc. － San Antonio, TX- Maintained driver's job cards and daily operation tools, including review of Standardized Operation Procedures for each process
- Created Key Performance Indicators to analyze operational data; presented findings to all levels of management and worked with customers to implement change and develop partner relationship
04/2006 to 05/2007Technical Translator / Interpreter Toyota Motor Manufacturing Texas- ADECCO USA － San Antonio, TX
11/2001 to 11/2005Library Assistant / Translator Hoover's, Inc. － Austin, TX
04/1999 to 08/2000Export Business Sales Assistant Vessel Co. Ltd. － Osaka, Japan
