Dedicated and focused Project Management Specialist with over 14 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail-oriented and adaptive team player with expertise in low voltage cabling, wireless access point installations, fiber installations and customer service and process improvements.
Act as single point of contact and Project Manager for CEC Entertainment, Cushman & Wakefiled and Gulfstream Aerospace for any requested projects, service and multi-site deployments. Manage 2 million dollars in revenue while maintaining a 30% or greater profit margin. Responsible for developing and implementing processes and staffing each project request.
Act as single point of contact for Wal-Mart special projects, hiring sites, distribution center service, Limited Remodels in Florida, Expansions and new stores and Delhaize. Manage revenue of $3 Million while maintaining 30% or greater profit margin.
Acted as SPOC for multiple customers. Managed revenue of $250,000 while maintaining 30% or greater profit margin.
Managed technicians' schedules to provide data service to multiple customers such as Lowes, Target, Walmart, Starbucks and Jack In the Box. Assisted with after-hours escalations and critical service work orders.
Managed change requests for POTS lines, features and data/voice circuits.
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