Project Manager for Training, Learning and Development with diverse experience in the development and facilitation of capital equipment maintenance and repair courses to soft skills courses including Project Management and Customer Service Excellence. Driven to successfully deliver on challenging projects that are both technical and geared to enhance the leadership knowledge and skills of the workforce.
• Conducted final review of over 500 best practices before publishing to Sharepoint for service technician use in the field.
Provided content formatting for SOP's for field service department to streamline processes for each position.
Developed Training Calendar and Catalog for internal and external personnel for easy understanding of offered courses and enrollment.
Electronic Engineering GPA: 3.75 Deans List
ASTD Training Certificate Program
Franklin Covey Certified Facilitator
3-D, AutoCAD, Automation, Business Writing, Catalog, consulting, client, clients, Customer Service, delivery, documentation, Edit, FAT, drawing, hiring, Inspection, managing, manufacturing processes, Mechanical, Meetings, Excel, PowerPoint, SharePoint, needs assessment, oil, Optimization, payroll, personnel, presentations, Develop Product, Coding, Project Management, Safety, scheduling, SOP, spreadsheet, staffing, supervisory, supervision, technical training, Technical Writing, test equipment, Trainer
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