PROJECT MANAGERUNIVERSITY OF WASHINGTON MEDICAL CENTER － Seattle, WA
08/2010 to 05/2014
Employee of the Month: November 2012 Nationally renowned hospital aiming to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
Implemented process improvement projects Payment and scheduling website that will drastically change the way we offer services to our patients Accomplished an "impossible" project of moving specimen tracking from a central office into clinical setting Reduced front end high dollar insurance denials in collaboration with clinic managers Managed multiple projects Relocated our Headache Clinic, September 2015 Opened a new 24 bed Medical and Oncology Intensive Care Unit, January 2016 Opened a new 24 bed Cardiothoracic Intensive Care Unit, February 2016 Opened a new 31 bed Medical Surgical Unit, April 2016 Enhanced Intranet webpage design & maintained content to ensure active document/material management Developed complex data metric tracking process and analyzed data to support strategic decision making.
09/2004 to 08/2010
Student Manager, Fiscal TechnicianSODEXHO － Bellingham, WA
Multinational corporation that is one of the world's largest food service and facilities management companies with distribution serving over 75 million consumers and 80 countries daily.
Managed & led a team of 25 student in all aspects of food service operations for a location serving more than 1000 customers per day.
Oversaw recruitment efforts, outreach & orientation of more than 500 employees annually.
Reviewed inventory control, ordering, food sanitation and control of food products.
Developed programs to motivate staff and increase engagement.
BACHELOR OF ARTSWESTERN WASHINGTON UNIVERSITY － Bellingham, WA
COMMUNICATION SKILLS, content, CLIENT RELATIONS, CUSTOMER SERVICE, DATA ANALYSIS, decision making, EVENT PLANNING, facilities management, insurance, inventory control, Office Suite, office, MS Project, MS Publisher, SharePoint, Oncology, PROCESS IMPROVEMENT, PROJECT MANAGEMENT, recruitment, scheduling, strategic, STRATEGIC DEVELOPMENT, Visio, webpage design, website