Trustworthy and highly skilled Project Manager with over 15 years of experience leading technical teams in the mining and electrical industries. Expert troubleshooter with an extensive background diagnosing and fixing all types of mining equipment. Strong leader who has a talent for training and developing new technicians and electricians.
Traveled to China to train technicians and managers on Komatsu America's product support process for large haul trucks. Oversaw training at three coal mines and a China rebuild center. Provided information on the proper protocols for customer and product support. Improved operations at all assigned sites by evaluating and developing their process strategies. Collaborated effectively with distributors, customers and PMO to assure all technical issues were expedited and resolved. Assessed the organization's training needs and devised solutions to meet those needs. Created new departmental procedures. Organized and executed field campaigns. Performed failure analysis on trucks and submitted Technical Services Information (TSI) to the head office. Taught and developed safety procedures. Accurately completed travel and international paperwork.
Led a team of technicians in troubleshooting and fixing electric drive, electronic and hydraulic systems. Trained technicians to diagnose technical and mechanical problems. Organized the team's troubleshooting operations and created a project management schedule for component change outs. Instructed technicians to gain a variety of technical and workmanship skills. Ensured a safe work environment by implementing appropriate safety procedures.
Served as project manager on multiple electrical sites, taking responsibility for quality of work and timely completion of projects. Troubleshot existing electrical systems and installed new electrical systems. Trained and developed electrical apprentices. Implemented work and safety procedures.
Oversaw all operations of an electrical company. Hired, trained and supervised electricians. Assumed full responsibility for the company's profit and loss. Completed necessary paperwork and ensured business was conducted in an organized and consistent manner.
Completed an electrical journeyman five-year apprenticeship.
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