project manager resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

High-achieving management professional possessing excellent communication, organizational and analytical capabilities. Devises innovative solutions to resolve business and technology challenges. Eager to advance business goals through careful team management. Poised and cooperative in driving stakeholder meetings to determine estimates, build financial forecasts, develop budgets and define project timelines.

Education and Training
MBA: Management Information Systems, Expected in 12/2022
New Jersey Institute of Technology - ,
Status -
Bachelor of Arts: Biology, Expected in 01/2014
Rutgers State University - Newark, NJ
Status -
  • 3.4 GPA
  • Dean's List Honoree Fall & Spring Semester 2009 & 2010
Technical & Professional Skills
  • Performance improvements
  • Budgeting and forecasting
  • Project development and lifecycle
  • Systems implementation
  • Work flow planning
  • Client relations
  • Project scope
  • Quality assurance and control
  • Baseline schedules creation
  • Data review
  • Schedule management
  • Risk management
  • Project management
  • Productivity improvement
  • Processes and procedures
  • Conflict management
  • Database structures expertise
  • Project documentation
  • SQL expert
Project Manager, 10/2019 - Current
Belfor Byron Center, MI,
  • Streamlined and successfully executed 60+ data conversion projects for small clinical practices and larger hospital organizations by analyzing and implementing strategic project management tactics
  • Analyzed project performance, meticulously directed resources, and provided weekly reports on progress and results throughout the timeframe
  • Intense time management skills of my own and others’ time to consistently ensure complete project planning and execution of tasks in a prompt manner
  • Frequently conveyed ideas and information in ways that others could understand and relayed optimal verbal and written communication of project scope, plan, and tasks to stakeholders and team members
  • Recognized when a problem existed, identified potential solutions, evaluated options, and selected and implemented the best solution
  • Brought projects in on-time and in accordance with budget and quality standards.
  • Built strong community relations with subcontractors and vendors to optimize cost savings and complete timely preconstruction.
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
Chief Medical Scribe, 08/2015 - 10/2019
Family Health Centers Of Southwest Florida Fort Myers, FL,
  • Coordinated staff schedules to ensure efficient coverage and ensured all scribe staff were up to date with current hospital policies and documentation
  • Developed team communication among medical scribes to ensure quality teamwork and satisfaction
  • Worked with Chief ER Physician to resolve any issues, improve operations, and provide exceptional patient to patient care
  • Utilizing Epic, Picis, Cerner Sorian, and PACS electronic information systems to document procedures performed by the physician and obtain lab, EKG, and radiographic studies
  • Accompany physician during patient consultations and record patient history and physical findings into the electronic medical record
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Prepared paperwork for admittance and discharges to coordinate smooth patient movements.
Medical Scribe, 03/2017 - 10/2019
H-E-B Humble, TX,
  • Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
  • Followed clinicians throughout shift in high-volume, busy environments.
  • Evaluated charts, documents and orders, and made timely corrections.
  • Maintained understanding of all active patients in order to facilitate workflow.
  • Documented and initiated tests, scan and other orders.
  • Interpreted medical terminology and pharmacological information to translate information into coding system.
Pharmacy Care Representative, 12/2013 - 09/2014
CVS Caremark Pharmacy City, STATE,
  • Responsible for routing questionable prescriptions to pharmacist for completion
  • Making 40-50 outbound calls and faxing physicians for prescription clarification, substitutions and formulary changes
  • Answering and solving any issues in a professional and respectable manner
  • Entering and shipping orders, refill reminders, maintaining inventory control
  • Streamlined operations and prioritized tasks, allowing staff to increase patient coverage by 25
  • Implemented effective mediation and interpersonal skills when handling conflicts that arose between customers and pharmacy staff.
  • Managed and received inventory by checking deliveries, counting stock, monitoring medication expiration dates and placing orders.
  • Increased sales and customer satisfaction by helping store customers with pharmacy services, general store questions and in locating products.
Customer Service Associate/Operations Assistant, 12/2009 - 11/2013
  • Provided excellent customer service to clients via email, assessing all customer needs
  • Explained services, processes, procedures, and guidelines to customers
  • Handled requests/transactions
  • Computed or verified customer data
  • Assisted in resolving any issues and ensured satisfactory customer service
  • Managing product and supply inventory
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Documented conversations with customers to track requests, problems and solutions.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Volunteer Work
  • Undergraduate Biology Teaching Assistant
  • Dr. Almanzar Foundation/Medical Mission 2014 & 2016
  • Saint Peter’s Haven Food Pantry

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Resume Overview

School Attended

  • New Jersey Institute of Technology
  • Rutgers State University

Job Titles Held:

  • Project Manager
  • Chief Medical Scribe
  • Medical Scribe
  • Pharmacy Care Representative
  • Customer Service Associate/Operations Assistant


  • MBA
  • Bachelor of Arts

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