Experienced Service Technician with 10 years of outstanding sales, strategic-planning and people-management skills; dedicated and focused on building a strong customer base through effective communication.
Ensured customer satisfaction by providing highest quality of irrigation by ensuring all equipment was properly installed and working correctly.Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites.
Exceeded customer expectations by maintaining equipment to product quality products.
Accurately read blueprints and repair manuals to identify mechanical problems and fix them.
Completed all repairs and maintenance work to company standards.
Planned work and determined appropriate tools and equipment.
Processed work orders and prioritized jobs.
Successfully managed team of 15 English- and Spanish-speaking work crews for three residential kitchen and bathroom constructions, completing projects two weeks in advance of projection date.
Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
Assisted in management of business operations by maintaining records and files, preparing cost and inventory reports, and ordering supplies.
Installed and removed irrigation systems in residences and businesses.Troubleshooted electrical and mechanical defects for residential, commercial and industrial sites.Accurately read blueprints and repair manuals to identify mechanical problems and fix them.Completed all repairs and maintenance work to company standards.Planned work and determined appropriate tools and equipment.Processed work orders and prioritized jobs.Worked overtime, including evenings and weekends, to respond to emergencies and fix unsafe conditions.
Managed work with little supervision.Maintained spare equipment and parts and managed inventory.
Supplied technical and customer service support by phone and in person.
Coursework in Business, Communications and Management
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