Driven, high energy, result oriented individual who takes ownership, works diligently to create solutions, brings positive attitude to the team and have a track record to complete projects on time and within budget. Results oriented professional, with excellent communication, attention to detail and proven ability to build and maintain collaborative working relationships. Effectively managed the end-to-end implementation of medium to large-scale projects across the SDLC. Certified Project Management Professional (PMP) and Certified Scrum Master (CSM) with over 10 years of experience in technology as a project manager, business analyst and developer. Proven experience in leading cross functional teams on a broad range of projects. Demonstrated effective interpersonal and leadership in mentoring teams to successfully achieve organization and business objectives. Ability to successfully manage multiple projects under high pressure environment. Excellent time-management, leadership and organizational skills. Highly motivated team-player with ability to perform under pressure. Specialties: IT Project Management, IT Business Analysis, Agile Methodology, Scrum Master, Data warehousing, web development, BI tools implementation, project governance and reporting, customer relationship management (CRM), e-commerce, business requirement analysis, vendor management, data migration, IT infrastructure upgrade
MHFA (Minnesota Housing Finance Agency), MN Property Online Reporting Tool is a public facing web application, designed to enable property owners/managers to upload/submit tenant data and pay applicable fees.
Project budget - 10 Million (largest software project in MHFA's history) Directly managed all aspects of the project life cycle and administered all phases of a project, working under the guidance of the commissioner of housing and CIO Defined project scope, created project charter, project plan, risk register, communication plan and project related documents Managed scope to ensure commitments are achieved within agreed upon time, cost, and quality parameters Managed scope creep by employing change control board process Prepared bi-weekly reports including cost, schedule, etc.
for internal and external use Successfully managed ecommerce implementation with PORT Coordinated with various cross functional teams to achieve project objectives Participated in voice of customer data, portfolio and product strategy Successfully managed team issues and conflicts Prepared contingency plans for potential risks, expanding contractual services, vendor management Built executive level presentations to convey project updates an success stories Created and managed the plan for infrastructure support of the project Won employee achievement award for 2011,2012,2013,2014 and 2015 Scrum master - Single Sign-On project (08/2010 - 08/2013) Employer - MHFA (Minnesota Housing Finance Agency), MN Facilitated all Scrum ceremonies, including release planning, sprint planning, retrospective and sprint reviews Assisted team with user story development and backlog grooming Reached out to the company network and management for impediment removal Managed defect backlog, worked with product owner to prioritize and defer defects Lead and facilitated communication within team and with the key stakeholders Developed measurements to improve team effectiveness Responsible for keeping JIRA Agile boards up to date, provide regular scrum team status to management team Mentored and coached the team on Agile methodology and scrum values and processes Got recognition for bringing transparency, enthusiasm, and continuous improvement attitude in the team.
Empower Professional IncAugust 2008 to February 2010Sr. Business Analyst
Conducted interviews / group discussion with Subject matter experts (SME's) for detailed domain knowledge as well as requirements gathering.
Implemented Agile SDLC methodology in project for thorough and bi-weekly feedback on progress.
Created Business requirement document(s) and Functional Requirement Document(s) in accordance to guidelines and specifications.
Analyzed the business requirements and segregated them into the high level and low level Use Cases as well as Use Case Diagrams and Activity Diagrams using MS Visio.
Created various wireframes for user friendly interface.
Designed Swim Lane diagrams to visually represent Business Processes.
Developed Traceability Matrix to track the requirements through each stage of the requirements gathering process.
Produced & Executed Test cases for Quality Assurance.
Provided input into the compliance & legal review process Trained the production support staff and end users on web application functionality.
Fare Filing WNS global servicesSeptember 2005 to March 2006Business/Quality Analyst Mumbai, INDIA
Responsible for quality check of filed fares and fare rules in SABRE from ATPCO (US Government Fare Filing System for airlines).
Created test plan and various test cases for successful quality check.
Facilitated Joint Application Development (JAD) sessions to verify business rules and requirements amongst the business people and technical people.
Extensively involved in Black Box Testing, smoke Testing and Regression Testing of the application.
Schedule and manage team members (seven) on various occasions and motivate them.
Scored 98% overall in 2 months SABRE training program and was chosen the best candidate out of a team of 8.
Stic TravelsOctober 2004 to March 2005Executive project Coordinator New Delhi, INDIA
Project Lead and responsible for the coordination of developing web portal for niche marketing target Interacted with various user groups and performed Gap Analysis of requirements.
Worked extensively with MS-Visio to document requirements, create the process flow diagrams.
Defined the scope of the project based on the gathered business requirements including documentation of constraints, assumptions, business impacts, project risks and scope exclusions.
Involved in creating UI and preparing layout for the system, defined rules and exceptions.
Responsible for coordinating JAD sessions with business users to analyze, gather and define the key performance indicators, document and present the requirements specifications.
Prepared Business Requirement Document and then converted business requirements into Functional Requirements Specification.
Facilitated communication between users and developers by arranging frequent meetings and publishing FAQs.
Provided flowcharting, analysis and documentation for complete project life cycle.
University of KentuckyMaster of Business AdministrationLexington, KY, USAGPA: GPA: 3.96GPA: 3.96
Devi Ahilya Vishwa Vidyalaya (DAVV) UniversityBachelor of Science: ElectronicsElectronics
Project management professional (PMP)
*Certified Scrum master (CSM)
*Green Belt, Six-Sigma (Quality check)
*NPDP (New Product Development Professional) certification from 'Product Development and Management Association, Inc'.
.Net, Agile, Application Development, Agency, budget, bi, Business Processes, continuous improvement, documentation, ecommerce, Filing, Finance, flowcharting, Functional, Government, layout, legal, marketing, meetings, MS office suite, 98, MySQL, network and management, New Product Development, Oracle, presentations, processes, Product Development and Management, progress, Project Lead, Project management, Quality, QA, Quality Assurance, Reporting, Requirement, requirements gathering, SABRE, Scrum, SDLC, Six-Sigma, Specification, SQL, SQL Server, stories, strategy, vendor management, Visio, web portal