Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with a talent for leading by example and inspiring peak performance. Proficient with Microsoft Office and Googles Systems and quickly learns and masters new technology.
Budgeting and forecasting
Multi-unit operations management
Cost reduction and containment
Project development and lifecycle
Work flow planning
Saved Security Self Storage $150,000 in fees and fines by implementing Site Complaince Procedures. Decreased operating costs by 7% by implementing new cost control procedures. Successfully transitioned company from use of paper timesheets to an automated payroll system within six months. Transitioned bookkeeping function from external to in-house to increase efficiency and lower cost. Spearheaded an employee engagement program, resulting in a 15% decrease in annual employee turnover. Co-created new departmental procedures manual. Wrote and edited documents to keep staff informed on policies and procedures.
Security Self StorageJanuary 2015 to CurrentProject Manager Raleigh, NC
Corporate Controller Serve as primary point of contact for Corporate Controller both internally and externally.
Managed an active and complex calendar.
Analyze revenue and expenditures for a multi-million dollar storage company.
Completed financial reporting, comparing budget to actual, for monthly evaluation and report of financial position to controller, including funds available for expenditure.
Data entry of all invoices into Quickbooks including verifying all credits and debits were entered into Sitelink correctly.
Completed payroll for 35 employees.
Manages all communications to ensure effective telephone and mail communications maintain professional image and produce sales.
Acted as an HR liason for hiring, firing, reprimanding and budgeting.
Saved $150,000 annually by initiating paperless options, and shortening time upper management needed to follow up with all 9 locations.
Managed and drafted correspondence on behalf of the Corporate Controller.
Supported the President by maintaining minutes from strategy meetings and tracking priority to-dos until completion.
Cellular SalesMay 2012 to June 2013Account Manager Raleigh, NC
Oversee 3 retail locations for profitability and sales.
Schedule inside and outside sales events for 15+ employees Managed the expenses and revenues to constraint the budget Assigned the task of generating proprietary documents for disciplinary action Formulated pricing policies by reviewing merchandising activities; determining additional needs for sales promotions; authorizing clearance sales; studying trends Trained sales associates on products, procedures, sales flow, and technology Completed monthly inventory with the lowest variance in region.
Verizon WirelessJanuary 2010 to April 2012Assistant Operations Sales Manager Greensboro, NC
Played pivotal role in South Area project to improve processes for retail iPhone launch, saving time, money and increasing estimated sales by 10% Managed credits, employee labor costs, standards of quality control, sales level of the location, and inventory to maintain the highest profitable location in the district Performed the tasks of conducting training for new employees to achieve performance standards Successfully passed two retail audits with above average scores Maintained store staff by recruiting, selecting, orienting, and training employees.
Maintained store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results Maintained operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures Assigned the responsibilities of evaluating employees' performances as well as suggested ways to increase productivity Inspire sales staff to develop and implement special promotions and events.
AT&T MobilityJanuary 2007 to December 2009Assistant Retail Sales Manager Greensboro, NC
Maintained physical store location, including making daily store inspections and ensuring safe and efficient facility operations.
Merchandised and positioned products throughout the store to maximize sales and profits.
Executed weekly cycle counts on products to maintain healthy inventory levels Conducted weekly sales meetings with management and employees, ensuring the store met company sales targets of 120% above goal Conducted interviews with potential candidates Handled all merchandising, inventory control, ordering supplies, cash control, oversee store opening and closing procedures and maintenance.
Input data to prepare daily sales reports and regularly use weekly and monthly data to develop sales and promotional strategies.
Reviewing the sales performance of the store and staff for the previous day, week and previous year.
Completed retail schedule for 20+ employees around store operational requirements by scheduling and assigning employees certain tasks; following up on work results.
Southern Alamance High School2004High School DiplomaGraham, NCAcademic Achievement Award
Bellevue UniversityBusiness ManagementCoursework in Administration, Business Management, Retail Sales Management and Operations.
Budgeting, Construction, Data Entry, Financial Reporting, Human Rescources, Payroll, Policies, Improve Processes, Quickbooks, Retail Sales, Reporting, Scheduling, Strategy