Dedicated project manager professional with 10 years experience, specializing in the Marine and Hospitality industry, with a history of cultivating productive relationships, unsurpassed commitment to excellence in all areas of service and with proven ability to support multiple projects from planning to implementation and execution.
Budgeting and forecasting
Customer relations specialist
Multi-unit operations management
Management information systems
Superb time management skills
Project development and lifecycle
Work flow planning
Customer relations specialist
Written and Oral Communication Skills
Training and Team Leadership
PROJECT MANAGERCurrent VNS INTERNATIONAL － Fort Lauderdale, FL
Manages the Planning, direction, and Implementation of Customer's Projects in the areas of IT, Systems Integration and Re-engineering.
Manages relationships and coordinates work between different teams at different locations
Leads the daily interface with clients and team
Defines project scope, objectives, staffing, resources, and deliverables to fulfill customer's requirements.
Develops project plan, resource allocation, and schedule.
Manages and control project budget.
Tracks Projects deliverables
Formulates risk management plans.
Manages relationships with all suppliers, subcontractors' customers, and internal executives
Provides ongoing status updates to Team Lead and Management, ensuring timely, professional and effective communication with the customer and internal groups from both the technical and management perspectives
Day to day responsibilities requires leading cross-functional teams of programmers, analysts and network specialists.
Responsible for Projects such as Installation of satellites, TV's, POS, cameras, network systems and software on board different vessels.
Worked with MV Bahamas Celebration, MV Silja Festival, MV Aquasino, MV Liquid Vegas, MV SeaEscape, MV Adriana, MV Ocean Star Pacific, MV Jaume, MV Bahama Mama.
SENIOR PURCHASING AGENTCurrent THE APOLLO GROUP PRESENT － Miami, Fl
Performs procurement of food, bar, and consumables for top rated cruise ships sailing around the world.
Solicits bids, secure written and telephone quotations from vendors in Spanish and English, analyze bids and select products and vendors consistent with existing policies and procedures.
Monitors orders for compliance; recommends cancellation of orders for non-compliance.
Communicates with officers such as the Hotel Controller, Provision Master, Food and Beverage Manager, General Manager, and Executive Chef, to ensure the ordering is submitted timely and precisely.
Ensures timely delivery of merchandise through consistent communication and follow-up with the vendors, and distribution center.
Communicates issues to stores using the appropriate communication channels.
Interacts effectively with vendors and internal colleagues to achieve departmental goals.
Serves as primary point of contact and liaison with vendors for orders, bids, and specifications, tracking; maintaining documentation and performing other related transactions.
Ensures special order requests are acquired on time and in conformance to quality expectations.
Performs accounts receivable and payable tasks, verifies receipt of items, processes invoices, and authorizes payment.
Works with MV Regent Voyager, MV Thompson Celebration
PURCHASING MANAGERFeb 2014 to Feb 2015 FLEETPRO OCEAN － Miami, FL
Ensured that ships' operation was not interrupted by the delivery of fuel, technical goods, and services required for the vessels.
Accountable for the buying of the bunkering fuel for a fleet of 12 cruise ships worldwide (MV St Laurent, MV Ocean Endeavour, MV, Ocean Diamond, MV Gemini, MV Oasia, MV Sea Discoverer, MV Quest, MV Warrior Spirit, MV Sea Spirit, MV Sea Adventurer, MV Ocean Atlantic, MV Silver Discoverer).
Supervised and provided all the technical buying and outsourced the technical services for fleet special projects and refurbishments.
Provided guidance to the AP process.
Received request for services and/or products from stakeholders and validated the specifications and requirements.
Processed emergency orders for goods/services required for compliance with USPH and USCG.
Monitored the arrival, docking, refueling, and loading of supplies and departure of the fleet of 12 ships.
Ensured deliverables were within budget, on schedule, and of superior quality.
Implemented and monitored procurement reporting to meet company requirements.
Ensured that total costs were identified and optimal savings were realized throughout the entire purchasing process.
Negotiated complex requests for equipment, supplies, and services from suppliers and subcontractors.
Researched obsolete equipment and their replacement.
Served as the primary contact between Technical Purchasing, vessels and vendors.
Detailed knowledge and understanding of ships schedule, by constant communication with officers and agents.
Managed resolution of vendor and contractor grievances to identify and to determine root cause to implement corrective and preventive action.
Instructed vendors regarding fueling and supply of logistics.
Performed all post-award functions: Monitored contracts, evaluated performance, negotiated contract modifications and conducted closeouts.
Managed a team of 5 people.
PROJECT MANAGERFeb 2006 to Feb 2014 VNS INTERNATIONAL － Fort Lauderdale, FL
Provided administrative leadership and managed testing and implementation projects for leading marine hospitality management, administration, and planning Software Solutions Company. in the areas of Integration, Scope, Time, Cost, Quality, Human Resources, Communications, Risk, Procurement and Stakeholder management.
Coordinated and performed the installation of satellites, TV's, POS, cameras, network systems and software on board different vessels, scheduling implementations, managing, ordering, distribution, and delivery of supplies for several ships.
Strategized with sales team; participated in preview bids, completed procurements, prepared estimates, proposals and processed invoices.
Monitored progress to assure job scope compliance.
Participated in the job site final walk through and performed the completion of all final documentation.
Developed human resources policies and procedures in Spanish and English.
Issued RFQs, RFPs, to preferred vendors, evaluating all proposals and quotes.
Responsible for all appropriated Purchase Orders (PO's) and of tracking the status of orders to ensure that they were received properly and accurately.
Monitored inventory and par levels to make certain that they were available when needed.
Education and Training
2013ITT TECHNICAL INSTITUTE- FORT LAUDERDALE
GRADUATED WITH HONORS
Executive Certification in Project Management FAU
Analytical Skills, AP, AutoCAD, basic, basic programming, Budgeting, budget, Cisco routers, Oral Communications, network systems, Concept, contracts, Controller, Draw, client, clients, Customer Relations, database, delivery, documentation, English, ERP, forecasting, functional, General Manager, Human Resources, Information Technology, Inventory, leadership, Team Leadership, Team Lead, Logistics, Mac OS, Magic, Mgmt, managing, Access, Excel, Microsoft Exchange, Microsoft Office Suite, Outlook, PowerPoint, MS Project, Microsoft Visio, Windows, Word, Management information systems, Monitors, Negotiation, network, ons, operations management, Performance Management, personnel, cameras, policies, POS, processes, Process improvement, Procurement, progress, Project Management, proposals, Purchasing, Quality, Quest, QuickBooks, Relationship building, reporting, Risk management, sales, scheduling, Shipping, Spanish, SQL, strategic sourcing, Switches, telephone, TV, travel arrangements, Troubleshooting, upgrades, web page design, workflow,