Project Manager Resume Example Company Name

PROJECT MANAGER

Summary

Dedicated IT Project Manager well-versed in analyzing and mitigating risk and finding cost-effective solutions. Excels at boosting performance and productivity by establishing realistic goals and enforcing deadlines.

Experience

08/2015 to Current

Project ManagerCompany Name － City, State

Manage IT Infrastructure and Cloud Migration Projects for existing and new Eze Castle clients with full responsibility and accountability for implementations from kickoff to Go-Live.
Direct a cloud migration project consisting of over 65 users across 3 regions (NY, UK and SF) that required all 3 sites to be cutover simultaneously, while managing a team of over 25 engineers across all sites.
Currently directing a 41 server and 110 user cloud migration project for a client with offices in 4 different regions (CT, NY, UK, FL) that need to be cutover before 12/17/16.
Partnered with internal circuits coordinators and voice engineers to successfully implement a temporary voice solution using our Eze Voice VOIP Platform for relocation projects during the Verizon strike.
Use the PMBOK Methodology (Initiation, Planning, Execution, and Closing) process to complete all my projects.

02/2015 to 08/2015

Technology Support EngineerCompany Name － City, State

Visible and critical front-line representative to a full range of large to medium sized hedge fund clients.
Communicate and provide direct support to all levels of IT management and staff, as well as non-IT business professionals including Portfolio Managers, Traders, Executives and Analysts.
Work closely with engineers across all teams; Desktop Support, Systems and Network Engineering to resolve complex support issues. Utilize skills in remote and silent installs, scripts, and Dell Kace Desktop Management Software to install/activate software (Microsoft, Bloomberg, Reuters, Redi, QuickBooks, etc.).
Support mobile devices (iPhones, iPads, Blackberry etc.), often to high level business professionals travelling remotely.
Support user requests relating to Active Directory, Microsoft Exchange, Microsoft Windows 7 and 8, networking and applications support.

03/2013 to 02/2015

Operations ManagerCompany Name － City, State

Manage the day to day operations of the business which included, hiring and training new staff, assigning project work and reviewing completed tasks for quality assurance.
Developed project plans for clients relocating between Data Centers and/or moving from an on premise data center to a hosted colocation. Proactively managed clients and their expectations on data center relocations, data center migrations, office moves, trader desk shuffles and hardware upgrade projects. Manage changes in project scope, identified potential risks and devised contingency plans to effectively complete the project on or ahead of schedule.
Demonstrate tact and professionalism in handling difficult situations with clients by utilizing effective client facing skills while leveraging the art of effective negotiation. Investigate, research and resolve problems presented by client and/or vendor partners.
Interviewed, hired and trained 20 new technical engineers. Managing the 20-person local IT team, allocating resources to ongoing projects and enforcing deadlines.
Troubleshot and resolved internet connectivity and general software and hardware issues. Increased core system availability to 100% by developing standards and implementing best practices. Saved more than $50,000 by eliminating an IT outsourcing contract and performing the Systems Administrator duties myself.

09/2006 to 12/2012

Systems AdministratorCompany Name － City, State

Systems Administrator leading multiple change management projects in a hands on role.
Analyze and assess user base needs for hardware/software upgrades and procured new hardware based on those needs.
Created 50 % more efficiencies within the support department by implementing Dell Kace Servers and drastically reducing the time spent on installing patches, software and deploying workstations.
Rapidly set up over 150 user workstations at our DR facility over a 3 days span to recover from the natural disaster of hurricane Sandy.
Project lead on thin client conversion project, converting user workstations to VMware Virtual Desktop (VDI) Zero-Clients using Dell WYSE Zero Clients for VMWare and Dell WYSE embedded Thin Clients.
Led the European and Asian office relocations projects, successfully relocating over 30 users per office.
Developed the Human Resources new hire process by creating New User forms creating 50% efficiency in the onboarding of new hires.
Led a joint effort project with Bloomberg developers to create a 64bit Bloomberg Add-in for Microsoft Excel 2010 which was not available to anyone at the time.
Reduced HVAC and power consumption by 20% by leading the workstation consolidation effort, consolidating traders down from 4 or more workstations to 1 Dell Precision T5600 using 2 Quad Core Nvidia NVS 4900 video cards.

01/2005 to 01/2006

Network AdministratorCompany Name － City, State

01/2001 to 01/2005

PresidentCompany Name － City, State

01/1997 to 01/2003

Change CoordinatorCompany Name － City, State

Education

BBA: Business ManagementThe Bernard M. Baruch College － City, State, US

Skills

Project Management: Planning, Executing, Monitor and Controlling, Closing
Software: Windows 7, 8, 10. Office, MS Project, Visio, Excel, Word, Acrobat.
Technical: Troubleshoot, Active Directory, Exchange, VOIP, VMWare
Professional: Over 20 years industry experience

Resume Overview

School Attended

The Bernard M. Baruch College

Job Titles Held:

Project Manager
Technology Support Engineer
Operations Manager
Systems Administrator
Network Administrator
President
Change Coordinator

Degrees

BBA : Business Management

Project Manager Resume Example

Resume Score: 90%

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