Self-motivated, innovative and goal-oriented management professional committed to providing exceptional client interactions. Works collaboratively with people at all levels of the organization, including with stakeholders, customers and outside vendors.
Client account management
Project planning and development
Strong problem-solving skills
Consistently meet goals
Project Manager12/2015 to Current Lextant – Columbus
Led Human Centered Design, User Experience Design and Design Research teams to produce high quality project deliverables.
Strategized with business development team to effectively manage accounts.
Developed project approach documents and worked with clients to refine accordingly.
Acted as a liaison between clients and team through all phases of a project.
Pro-actively refined internal processes that saved the company money.
Managed outside vendors.
Team Assistant03/2015 to 12/2015 Lextant – Columbus
Assisted team in daily needs ranging from data processing to ordering project supplies.
First interaction clients had with company when arriving.
Oversaw supplier contracts.
Managed company's social media accounts.
Shift Manager09/2011 to 03/2015 Music Go Round – Columbus
Shift manager in charge of running daily operations.
Worked with monetary transactions on a daily basis and counted the register at closing.
Trained, coached and mentored staff to ensure smooth adoption of new point of sale system.
Bachelor of Arts: Strategic Communications2014The Ohio State University-